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Northstar Kia - Service Center

Long Island City, NY

4.6
1,124 Reviews

1,124 Reviews of Northstar Kia - Service Center

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May 06, 2025

It was fine It was fine it was fine it was fine it was fine More

by Jcast71
Recommend Dealer
Yes
May 12, 2025 -

Northstar Kia responded

Thanks for sharing your thoughts! It sounds like your experience was okay. If there's anything specific you'd like to improve or discuss further, feel free to let me know! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 06, 2025

It's a great and satisfying experience and customer service. A much better service, than when I leased the car 2 years ago , that manager was horrible. . More

by TIFFANYJOETT
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 12, 2025 -

Northstar Kia responded

Thank you so much for your feedback! We're thrilled to hear you had a better experience this time. If there's anything else we can do to help or improve your experience even further, feel free to reach out. We're always here to assist! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 06, 2025

Simply amazing service like always! Customer service was fast easy and very reliable. They even offered a free hand wash which is always the icing on the cake for me. Thank you Northsta More

by fadesnink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando White, Ray Valencia, Moon Lee, Shaun Jones
May 12, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad to hear you had an amazing experience with us. It's great to know our customer service and little touches like the hand wash made your visit even better. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 04, 2025

Excellent service, good communication, they attended to my order in the indicated time Excellent service More

by Gustavo mendez
Recommend Dealer
Yes
Employees Worked With
Ronny Rosario
May 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and that everything was handled on time and with great communication. We appreciate your support! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

Super personable and understanding but wish I received more proactive contact about the status of the part ordered. I had to keep calling every week to get updates More

by dangle21
Recommend Dealer
Yes
Employees Worked With
Manny
May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that our team was personable and understanding. We truly apologize for the lack of proactive updates regarding the part, and we appreciate you bringing this to our attention. We'll work on improving communication to ensure a better experience in the future. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

I buy them a Tesla and they do not solve me. I bought them a Tesla and they have not solved the change of account. More

by BASENMADERA
Recommend Dealer
No
Employees Worked With
Giane
May 05, 2025 -

Northstar Kia responded

We apologize for the inconvenience you’ve experienced. It’s important to us that we resolve your issue promptly. Please contact us directly at Bsingh@northstarkiany.com so we can address the change of account and ensure everything is taken care of. Your satisfaction is our priority. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 02, 2025

The experience was generally good. My only issue would be the choice of programming running on the tv in the waiting room. I think a neutral, non political environment would be much be More

by ronag29
Recommend Dealer
Yes
Employees Worked With
James
May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad to hear that your experience was generally good. We appreciate your suggestion regarding the TV programming and will take it into consideration to ensure a more neutral environment for all of our customers. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 01, 2025

Helping Completed job timely and confirmed that everything was as agreed Washed my car Good service More

by Angel Franco
Recommend Dealer
Yes
May 05, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad to hear everything was completed on time and to your satisfaction. We appreciate your feedback and are happy we could provide good service. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 30, 2025

It was a great experience. They worked with me to make sure I got a vehicle More

by Liz
Recommend Dealer
Yes
Employees Worked With
Jordan
May 05, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience and that we could help you find the right vehicle. We truly appreciate your trust and look forward to assisting you again! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 30, 2025

Excellent service and punctuality with the repair of my car. The counter Gentleman empathy with customers More

by crisca33iphone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo 3159
May 05, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that our team provided excellent service and that the repair process was smooth and timely. We truly appreciate your kind words about our staff's empathy, and we're grateful for your feedback. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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