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Northstar Kia - Service Center

Long Island City, NY

4.6
1,046 Reviews
Call Service Center (347) 727-1800

1,046 Reviews of Northstar Kia - Service Center

Sort by
March 24, 2025

James Hwang is an Asset to NorthStar KIA! He always has a smile plus, he is responsive, proactive, professional and courteus. He always makes my service experience a pleasant one. Sincerely, More

by lanzalo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hwang, James
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Mar 26, 2025 -

Northstar Kia responded

Thank you, Loretta! We truly appreciate your kind words about James Hwang. He is indeed a valuable part of our team, and we're glad to hear he made your service experience so pleasant. We look forward to assisting you again in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 23, 2025

Excellent Professional Nice Good Perfect Very good service So fast Right on time Very professional More

by tata231989
Recommend Dealer
Yes
Employees Worked With
Raymond
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Mar 23, 2025 -

Northstar Kia responded

Thank you for the kind words! We're so glad to hear that you had an excellent experience with our team. We strive to provide professional, fast, and efficient service to all of our customers. Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 23, 2025

Service was prompt, easy to schedule and the customer service employees were very helpful. The car was ready earlier than I expected. More

by PTRAVELSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Mar 26, 2025 -

Northstar Kia responded

We're glad to hear that you had a smooth and prompt service experience! Thank you for your kind words about our team—we strive to provide efficient and helpful service. We appreciate your support and look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 23, 2025

Awesome, great serivice. The staff are very friendly, and they take care of my car very well. More

by SILLACHARLESTONDIRECT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and excellent service. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

March 23, 2025

Had an amazing experience in kia they were very helpful and answered all my questions looking forward to future purchases. Julius was very helpful and Danny More

by GUALBERTOD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius and Danny
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're thrilled to hear that Julius and Danny were able to assist you and answer all of your questions. We look forward to helping you with future purchases and providing the same great service every time! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

Your service is very very good. I would definitely recommend them anytime. The staff there is perfect at all times. People are always very responsible and attentive to what you’re More

by KEBERP50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our team. Providing excellent service and ensuring you're satisfied is always our top priority. We truly appreciate your recommendation and look forward to continuing to serve you in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

I actually like going to this Kia they are very hands-on as soon as you walk in they make you feel welcoming. Everybody’s pretty much friendly nice area clean to sit. They also serve coffee, which is nice a More

by latinhoney700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience at NorthStar Kia. Creating a welcoming and comfortable environment for our customers is always a priority, and we're happy to know you enjoyed the amenities and friendly atmosphere. We look forward to welcoming you again soon! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

I paid for a review. I did a bad job because they didn't find the real problem with the car. More

by Jhonatan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar De Jesus
3.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2025

Amazing customer service. James is very polite and helpful. They are very punctual with the appointments time. More

by R.BAEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James from Kia part service
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Mar 23, 2025 -

Northstar Kia responded

Thank you for your kind review! We're so glad to hear that James provided you with excellent service and that we were able to meet your scheduling needs. We look forward to assisting you again soon! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

March 22, 2025

Courteous service and explanation of what was being done as well as wait times. Quick and easy More

by maxwelldion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 23, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're happy to hear that you had a quick and easy experience with courteous service and clear explanations. We look forward to serving you again in the future! Your Friends at NorthStar Kia 718-675-5649 www.northstarkiany.com

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