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Northstar Kia - Service Center

Long Island City, NY

4.6
987 Reviews
Call Service Center (347) 727-1800

987 Reviews of Northstar Kia - Service Center

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May 06, 2025

Great service, and they handled my car issues with professionalism and care. They have top notch service. More

by ZIMMERMAN.DAVIDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Sanitate
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May 04, 2025

Excellent service, good communication, they attended to my order in the indicated time Excellent service More

by Gustavo mendez
Recommend Dealer
Yes
Employees Worked With
Ronny Rosario
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May 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and that everything was handled on time and with great communication. We appreciate your support! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

Super personable and understanding but wish I received more proactive contact about the status of the part ordered. I had to keep calling every week to get updates More

by dangle21
Recommend Dealer
Yes
Employees Worked With
Manny
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May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear that our team was personable and understanding. We truly apologize for the lack of proactive updates regarding the part, and we appreciate you bringing this to our attention. We'll work on improving communication to ensure a better experience in the future. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 04, 2025

I buy them a Tesla and they do not solve me. I bought them a Tesla and they have not solved the change of account. More

by BASENMADERA
Recommend Dealer
No
Employees Worked With
Giane
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May 05, 2025 -

Northstar Kia responded

We apologize for the inconvenience you’ve experienced. It’s important to us that we resolve your issue promptly. Please contact us directly at Bsingh@northstarkiany.com so we can address the change of account and ensure everything is taken care of. Your satisfaction is our priority. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 02, 2025

The experience was generally good. My only issue would be the choice of programming running on the tv in the waiting room. I think a neutral, non political environment would be much be More

by ronag29
Recommend Dealer
Yes
Employees Worked With
James
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May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad to hear that your experience was generally good. We appreciate your suggestion regarding the TV programming and will take it into consideration to ensure a more neutral environment for all of our customers. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

May 01, 2025

Helping Completed job timely and confirmed that everything was as agreed Washed my car Good service More

by Angel Franco
Recommend Dealer
Yes
Report | Print
May 05, 2025 -

Northstar Kia responded

Thank you for your kind words! We're glad to hear everything was completed on time and to your satisfaction. We appreciate your feedback and are happy we could provide good service. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 30, 2025

Excellent service and punctuality with the repair of my car. The counter Gentleman empathy with customers More

by crisca33iphone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo 3159
Report | Print
May 05, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad to hear that our team provided excellent service and that the repair process was smooth and timely. We truly appreciate your kind words about our staff's empathy, and we're grateful for your feedback. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 30, 2025

It was a great experience. They worked with me to make sure I got a vehicle More

by Liz
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
May 05, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience and that we could help you find the right vehicle. We truly appreciate your trust and look forward to assisting you again! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 30, 2025

Great My experience was really smooth and fast once we got everything going with my insurance More

by JEFFON97
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
May 05, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re so glad to hear that your experience was smooth and fast once everything was in place. We appreciate your patience and look forward to serving you again! 🚗✨ — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 29, 2025

Cosmo and the team made it so easy to get our stolen wing mirrors replaced, and washed all the nasty pollen off our car for an added touch of quality customer service. The staff were all very kind and attent More

by JAMEYJPOWELL
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
May 05, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We’re so glad Cosmo and the team took care of everything and went the extra mile to make your visit smooth and enjoyable. We truly appreciate your kind words and look forward to seeing you again! 🚗🌟 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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