Northstar Kia - Service Center

It was most helpful. They answered all questions and gave me additional information that I needed They answered all questions and gave me additional information that I needed More

Manny was very helpful. My car was returned fixed and clean. I will come back. My car was returned fixed and clean. I will come back. More

Manny was professional and helpful with my first oil change at Northstar Kia Service. I purchased my Kia Soul 2025 at the Northstar Kia dealership through the Costco Auto Program and had a great experie change at Northstar Kia Service. I purchased my Kia Soul 2025 at the Northstar Kia dealership through the Costco Auto Program and had a great experience. Staff explained the process step by step and will purchase my next car at Northstar Kia More

I received excellent vehicle service. When my vehicle was finished I received a called to come and pickup my vehicle. When my vehicle was finished I received a called to come and pickup my vehicle. More

The service department is friendly and very knowledgeable about your vehicle and the service it needs. Also service is done in a timely manner usually under an hour. about your vehicle and the service it needs. Also service is done in a timely manner usually under an hour. More

I asked you to rotate my tires, but you didn’t do it. Your service assistant didn’t even know what work was actually done on my car and what was left. When I told him that my tires were not rotated, he i Your service assistant didn’t even know what work was actually done on my car and what was left. When I told him that my tires were not rotated, he insisted that they had been rotated. But I had marked the tires myself, and when I checked, the marks were still in the same position. After that, when I confronted him, he changed his statement and said that my tires don’t need rotation right now. First, he said the tires were rotated, and then later he made excuses. This is not professional and it feels dishonest.” What’s the point of buying such an expensive car worth $50,000 from you if you cannot even provide proper service? Kia has made a good car, but the people handling the service are not good. I am not satisfied.” More

Amazing service always on time , I get my vehicle back as promised with the accurate service to it and CLEAN AS well a complementary clean.. wow Amazing service department James is the best promised with the accurate service to it and CLEAN AS well a complementary clean.. wow Amazing service department James is the best More

A little chaotic (place is huge), but they checked the problem in a reasonable time-frame and didn't try to rip us off. Friendly. What more can you expect from dealer service? problem in a reasonable time-frame and didn't try to rip us off. Friendly. What more can you expect from dealer service? More

Always a pleasure doing business at Northstar! Staff is great and they make sure all needs are met! Staff is great and they make sure all needs are met! More