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Northstar Kia - Service Center

Long Island City, NY

4.6
1,028 Reviews

1,028 Reviews of Northstar Kia - Service Center

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May 24, 2025

friendly. Helpful. And polite. Really pleasant. Very speedy. I did not have to wait long. More

by YUMIILEE
Recommend Dealer
Yes
Employees Worked With
He has glasses.
May 27, 2025 -

Northstar Kia responded

Thank you for the great feedback! We’re happy to hear you had a friendly, helpful, and speedy experience with us. Hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 23, 2025

Very large and busy service place. They were nice and attentive. The place was very clean and had coffee and snacks for you. More

by ginasantonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 27, 2025 -

Northstar Kia responded

Thanks for sharing your experience! We’re glad you found our service center clean and welcoming, with attentive staff ready to help. We always want our guests to feel comfortable while they wait! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 23, 2025

Manny at the service center was patience and accommodating to my questions and requests. He answered and addressed my concerns!! More

by Big Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny at the service center.
May 27, 2025 -

Northstar Kia responded

Thanks for the shoutout! Manny is definitely a gem, and we’re glad he could patiently address all your questions and requests. We appreciate you choosing NorthStar Kia! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 23, 2025

Great job they’re doing there, personnel is great, no problem so far:) if there were some kind of idea if we should stay or come back, would be perfect:) More

by catalp7g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Cosmo, Ron, Manny
May 27, 2025 -

Northstar Kia responded

Thanks so much for the kind words! We’re thrilled you’re having a great experience with our team. We’re always here whenever you need us—whether it’s your first visit or a return trip. Looking forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 23, 2025

I love taking my car to the Northstar Kia service to get my car serviced. These guys are thorough and efficient. I love the waiting are it’s very nice and clean not to mention the complimentary snacks and c More

by Jdeangumbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 27, 2025 -

Northstar Kia responded

Thank you so much for sharing your great experience! We’re glad you love our clean, comfortable waiting area and speedy service. Our team works hard to make every visit efficient and pleasant. We appreciate your recommendation and look forward to taking care of your Kia anytime! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 22, 2025

Professional people work in there. They're Nice and Polite. They're understanding costumers and always ready to work with them. Completely satisfied for decision I made to come to this More

by b.o.b.ov448.ov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re proud to have such a professional and caring team at NorthStar Kia who truly put our customers first. So happy you’re satisfied with your decision to choose us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 22, 2025

Best dealer in NYC area. Clean waiting area, have complimentary coffee and snacks. And Ronnie the service Advisor is very helpful. Overall experience excellent More

by NADIMWAKILW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 27, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled you enjoyed our clean waiting area, complimentary coffee and snacks, and that Ronnie provided helpful service. We’re proud to be your go-to dealer in the NYC area! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 22, 2025

I had 22,500 mi service for my 2022 Kia Sorrento. Fast, attentive, friendly service, no surprises, good cup of coffee. More

by touchmetext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5 stars
May 27, 2025 -

Northstar Kia responded

Thanks for trusting us with your 22,500-mile service on your 2022 Kia Sorento! We’re happy to hear you found the service fast, friendly, and surprise-free. And yes, the coffee’s always on us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 21, 2025

The service is impeccable. Came for oil change and tire rotation. I didn’t have to wait long and they washed my car More

by august2067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
May 27, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad you had a quick and seamless service experience—and that you enjoyed the car wash too. Looking forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 20, 2025

Service was prompt, friendly, knowledgeable, and efficient. Facility was clean and comfortable. Even the coffee was good. More

by darkarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
May 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our prompt and friendly service. We look forward to helping you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com