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Northstar Kia - Service Center

Long Island City, NY

4.6
1,008 Reviews
Call Service Center (347) 727-1800

1,008 Reviews of Northstar Kia - Service Center

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January 12, 2025

Great service at the service center, they took my car and had on time ready for me More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Jan 13, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! It’s great to hear that the service center took care of your car and had it ready on time. If you ever need assistance again, don’t hesitate to reach out! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 12, 2025

Always a great experience great people great customer service. Wait times vary, but they make sure the waiting period is just as good as the service they provide. More

by NLOPEZ980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronn Rosales
Report | Print
Jan 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re happy to hear that you consistently have a great experience with us. We strive to provide excellent customer service and ensure your time is well spent. We appreciate your feedback and look forward to serving you again! 😊 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 12, 2025

Great experience. Cosimo, the service advisor, checked me in and I went over all the items I needed to be done. Cosimo told me that it should take an hour to complet More

by SHOCEVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Report | Print
Jan 13, 2025 -

Northstar Kia responded

Thank you for sharing your experience! It’s fantastic to hear that Cosimo and the team provided such efficient and professional service. Getting your car washed as a bonus is always a nice touch! We hope to serve you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 11, 2025

Everything was done smoothly and expeditiously. Great service from James, very professional and kind. He explained things very clearly and honestly. Thank you James. Def loved the new location too More

by PRUSSELL711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 12, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We’re thrilled to hear that James and the team provided you with excellent service and that you had a great experience at our new location. We truly appreciate your feedback and look forward to serving you again in the future! Your Friends at Northstar Kia 😊👍🏻 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Bad bad bad bad bad bad bad Bad bad bad bad bad bad bad bad More

by mudkhairy
Recommend Dealer
No
Employees Worked With
Orlando White
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

Fast service. ,service man Ronnie kept me informed and updated. Always pleased with this group. More

by HIBYEGUY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Ronnie
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our service team, especially Ronnie. We always strive to provide fast and reliable service, and we're happy that we met your expectations. Looking forward to serving you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

The service experience could not have been better. Extremely well organized and efficient. Evers taken care of, from transportation to food. I would continue to buy Kia from The service standpoint alo More

by JTREADWAY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo from the service team. 5 stars.
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that your service experience exceeded your expectations. We take great pride in providing efficient and organized service, and it's great to know that you felt well taken care of. We look forward to continuing to serve you and appreciate your loyalty to Kia! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Great dealership with full services you will need along with nice staffs who address your needs in timely manner. More

by LEOCHENG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Millan
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for the kind words! We're so glad to hear that you had a great experience with us. Our team is dedicated to providing timely and top-notch service, and we're thrilled that it met your needs. We look forward to assisting you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Very good and respectful staff. Everything was done properly. No complaints at all from me. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob E
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that our staff treated you with respect and ensured everything was handled properly. Your satisfaction is our top priority, and we truly appreciate your support. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

I took my Kia soul for some repairs on December and I'm still having the problems,I does spent almost $1000.00 dollars and nothing for fix More

by Yehoshua Tikvahntez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Report | Print
Jan 11, 2025 -

Northstar Kia responded

We're sorry to hear about your experience with the repair service. It's concerning that the issue has persisted despite the work done. Please reach out to us directly at Bsingh@northstarkia.com so we can resolve this matter and ensure your Kia Soul is fully taken care of. We value your satisfaction and want to make sure everything is right for you. Thank you for bringing this to our attention. We look forward to hearing from you soon. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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