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Northstar Kia - Service Center

Long Island City, NY

4.6
1,121 Reviews

1,121 Reviews of Northstar Kia - Service Center

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February 03, 2025

Efficient and trustworthy excellent service from the sales team Ariana was very special guiding me through this process More

by Anais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia, Syed Rizvi, Gabriella Lugo
Feb 04, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that Ariana provided excellent guidance and made your experience smooth. Enjoy your new car! 🚗🎉 Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 03, 2025

Unresponsive. Slow. Shoddy work. Overall a poor experience with really bad communication that should be a standard for how NOT to treat customers. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
everyone
Feb 04, 2025 -

Northstar Kia responded

We're sorry to hear about your experience. Customer satisfaction is very important to us, and we’d like the opportunity to address your concerns. Please reach out at Bsingh@northstarkiany.com so we can make things right. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 03, 2025

Service was great front counter was amazing. Highly recommend Their service anytime best staff I have experienced. More

by RENZOURIBE76
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ronny
Feb 04, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

Cosmo is the best customer service representative I have ever met. He kept me informed throughout the whole time my car was being serviced. They washed my car afterwards and I had a snack in the waiting are More

by ALISONJENKINS75
Recommend Dealer
Yes
Employees Worked With
Cosmo
Feb 03, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that Cosmo made your experience so positive. We strive to provide excellent service, and it's great to know that he went above and beyond to keep you informed and comfortable. We look forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

It was my first visit to the Kia service department and I was extremely impressed. They were very friendly and the service was quick. I appreciate how attentive they were and for keeping me up to date with t More

by Sharon.j.ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sanitate, Cosimo
Feb 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear that your first visit to our service department was a great experience. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

Service was fast, courteous, and honest. My time waiting, which was minimal was comfortable and enjoyable. More

by Sabrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Feb 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you had a fast, courteous, and comfortable experience. We appreciate your support and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

February 02, 2025

up till now there has been good service and customer service has been very attentive. More

by cesarin719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hwang
Feb 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad to hear you've had a great experience with our service and customer care. We appreciate your support! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

I’m always pleased when I go to Northside kia. I was there recently for an oil change and I had the best service. I had to go back 2 weeks later for a recall and I didn’t minded at all cause the s More

by MARILYNRIVERA715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Feb 01, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us, both for your oil change and recall. Our team works hard to provide excellent service, and we're glad it showed during your visits. We look forward to seeing you again soon, and we truly appreciate your continued trust in Northstar Kia! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

FIRST TIME CUSTOMER AND THEY HAD ABSOLUTE GREAT CUSTOMER SERVICE I WILL BE RETURNING TO THIS DEALERSHIP FOR ALL MY CAR NEEDS More

by ASHELYFRANCIS
Recommend Dealer
Yes
Employees Worked With
Shadi
Feb 01, 2025 -

Northstar Kia responded

Thank you for sharing your positive experience! We're thrilled to hear that you received great customer service. We look forward to assisting you with all your future car needs! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 31, 2025

Friendly, professional and efficient. Kia offers a great customer service experience from the moment you step into the store until the moment you leave. More

by ajcg1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We're so happy to hear that you had a positive experience with our team. We strive to make every visit as smooth and enjoyable as possible, and your feedback means a lot to us. We look forward to welcoming you back soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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