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Northstar Kia - Service Center

Long Island City, NY

4.6
1,081 Reviews
Call Service Center (347) 727-1800

1,081 Reviews of Northstar Kia - Service Center

Sort by
January 10, 2025

Service was great and smooth… thanks to James! He’s really helpful and very professional! More

by Sonam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your feedback! We're so glad to hear that James made your experience smooth and professional. We truly appreciate your kind words and are glad to have helped! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 10, 2025

Fast service. ,service man Ronnie kept me informed and updated. Always pleased with this group. More

by HIBYEGUY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Ronnie
Report | Print
Jan 11, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our service team, especially Ronnie. We always strive to provide fast and reliable service, and we're happy that we met your expectations. Looking forward to serving you again in the future! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 07, 2025

I recently had the pleasure of working with James, a service adviser at Kia Service, and I must say, it was a fantastic experience! The process was easy and clear from start to finish, and James kept me More

by KATHERINENICZKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jan 08, 2025 -

Northstar Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that James provided you with such an excellent service experience. Keeping our customers informed and ensuring their satisfaction is always our top priority, and it’s great to know James delivered on that. Your kind words mean a lot to James and the entire NorthStar Kia service team. Thank you for recommending us, and we look forward to serving you again in the future. Drive safely and take care! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 05, 2025

Service was excellent but i was charged $ 200 i have my warranty i saw payment deception More

by RAKIB1983.4.1
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic was so nice
Report | Print
Jan 05, 2025 -

Northstar Kia responded

Thank you for taking the time to leave your feedback. We’re glad to hear that you were satisfied with the service provided. However, we’re very sorry to hear about the confusion regarding the charges. We take concerns like this seriously and would love the opportunity to look into it further for you. Please contact us directly at Bsingh@northstarkia.com and we’ll work to resolve this matter promptly. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 04, 2025

An excellent experience I am excited for future events where I will need their expertise again More

by gally986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heaven Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ludys Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Alvino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with us and are excited to assist you again in the future. Whenever you need our expertise, we’ll be here to provide top-notch service. Looking forward to seeing you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

January 02, 2025

Kevin has been very helpful every time I go there. He tries to get me in the same day.. More

by GABBYILIE
Recommend Dealer
Yes
Employees Worked With
Kevin from
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Jan 03, 2025 -

Northstar Kia responded

Thank you for your great feedback! We're so glad to hear that Kevin has been consistently helpful in getting you in quickly and ensuring your needs are met. We appreciate your trust and look forward to assisting you again in the future!

January 02, 2025

Edwin was great. Very personal & professional. . He was very helpful. Very polite & a very listener More

by TASHI_UKYAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind review! We’re thrilled to hear that Edwin provided you with exceptional service and made your experience personal, professional, and positive. We truly appreciate your feedback and look forward to assisting you again in the future!

January 02, 2025

The staff at Northstar Kia was extremely helpful. They worked with us to find the best vehicle for our family and financial situation. More

by ARIELLEAGBAJE
Recommend Dealer
Yes
Employees Worked With
Jordana Soleimani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We're so glad to hear that our team at Northstar Kia was able to work with you and find the best vehicle for your family and financial needs. We truly appreciate your feedback and look forward to serving you again in the future!

January 02, 2025

The reception and waiting area were clean and accommodating. The service reps were respectful and I was seen at my appointment time. More

by MABYERS362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you for your positive feedback! We're glad to hear that our reception and waiting area met your expectations, and that our service reps were respectful and prompt. We appreciate your time and look forward to serving you again in the future!

January 01, 2025

I have been bringing my 2022 Kia K5 for maintenance service since purchasing and have always received friendly, courteous, efficient and outstanding customer service! More

by TJHEINRICH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departmdnt
Report | Print
Jan 03, 2025 -

Northstar Kia responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences with our service team. We truly appreciate your continued trust in us for your Kia K5’s maintenance, and we look forward to serving you again in the future!

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