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Northstar Kia - Service Center

Long Island City, NY

4.6
982 Reviews

982 Reviews of Northstar Kia - Service Center

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October 04, 2024

I have nothing but praise to say about the dealership. I went to especially my contact with Cosimo. It was a long trip for me to make from Brooklyn, but it was worth it. His kindness and help was greatly More

by NONE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Consuming. Service Dep
Oct 04, 2024 -

Northstar Kia responded

Thank you for sharing your wonderful experience! We're so glad to hear that Cosimo provided you with excellent service and support during your visit. It means a lot to us that you made the trip from Brooklyn, and we're thrilled it was worth it. Your kind words and appreciation for his honesty and advice are truly valued. If you need anything else, don’t hesitate to reach out. Thank you again!

October 04, 2024

Car cross bar looks great I can’t wait to take it out for a weekend trip More

by Liujuliey
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I had to take my car in three times to have the problem identified and fixed. More

by CHRISW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Northstar Kia responded

I'm really sorry to hear that you had to make multiple trips to address your car's issue. That can be incredibly frustrating. Your experience is important to us, and I appreciate you bringing this to our attention. If you'd like to discuss this further or need assistance, you can contact the service manager directly at egil@northstarkiany.com. We want to ensure your concerns are addressed.

October 04, 2024

Serviced my telluride with Great timing and superb satisfaction. Great place to service your kia More

by jbul25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Annabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I went for normal maintenance, they took good care of it. Thank you for your help More

by Srijana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
October 03, 2024

Initially was tempted to give 4 stars, than I measured the oil level only 2 weeks after the oil change and realized that the level is way lower than the minimum mark. RIDICULOUS More

by BEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 03, 2024

Extreme quick service and excellent care also all associates quick Were very kind and helpful More

by LOUISAREY0846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
October 03, 2024

I had a terrible experience at Northstar Kia Service Center. I went in for basic services and recalls, but they failed to complete the alignment due to mismatched tires and bad control arm bushings, the More

by AARONPENN14
Recommend Dealer
No
Employees Worked With
Ronny- service advisor
October 02, 2024

These guys failed to turn in my old Honda lease 4 months after I got my Kia! Yikes! More

by SAQNYC
Recommend Dealer
No
Employees Worked With
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Great fast service and easy to get to location. People were friendly and mechanic know exactly whats needs to be done. More

by MAGICBUS509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts department
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