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Northstar Kia - Service Center

Long Island City, NY

4.6
983 Reviews
Call Service Center (347) 727-1800

983 Reviews of Northstar Kia - Service Center

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September 25, 2024

The repair took a long time, but the work was well done. Car came our looking like new, and they gave us a loaner for the two extra weeks it took. Overall I am really happy with them, just wished we had f More

by CEEKAYM7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We only worked with the service center
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Sep 26, 2024 -

Northstar Kia responded

Thank you for your feedback! I’m really glad to hear the repair was well done and that you appreciated the loaner vehicle. I understand how frustrating delays can be, and I appreciate your patience. Your experience is important to us, and we’ll work on improving our timelines. If you have any more thoughts or need assistance, feel free to reach out!

September 24, 2024

Cosimo and his team are the best, they are very helpful and patient with all the customers More

by Yehoshua Tikvahntez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo, Erik, Shawn the Spanish lady cashier
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September 24, 2024

Great service was very happy very rapid will definitely be back again soon. Please see Jose More

by blueice329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ovalle
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Sep 25, 2024 -

Northstar Kia responded

Thank you for your positive feedback! I’m thrilled to hear you had a great experience and that Jose took good care of you. We can’t wait to see you back again soon! If you need anything in the meantime, feel free to reach out.

September 23, 2024

Service advisor Cosimo Sanitate helped me with my vehicle's service. I am extremely happy and satisfied with his professional advice and considerate service. He helped me saved me a lot with my vehic More

by Min
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ovalle, Andrea Gil
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September 22, 2024

Great customer service on all levels. The facility is very clean and the waiting area is comfortable. Cosimo was especially helpful and attentive to my needs with thoroughness, promptne More

by FREDERICKRADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
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September 22, 2024

Cosimo the service rep made sure repairs were done in a timely manner and communicated with me on any updates or issues regarding my vehicle. Very professional More

by Day2young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie and Cosimo 5 stars
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September 22, 2024

Very clean and supplying coffee is a plus. Folks were nice and efficient. Highly recommended for others More

by ECRUZ1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Valverde
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 21, 2024

The service was impeccable and very fast. I received a comprehensive break down of bill and the attendant was very helpful More

by hazelinmcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moon Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 21, 2024

Excellent professional service. Very friendly, helpful and professional. Clean, safe and comfortable facility. Good experience. More

by hmphotonyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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September 19, 2024

Took care of everything that needed taken care of. Would definitely return there for kia related issues More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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