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Northstar Kia - Service Center

Long Island City, NY

4.6
1,052 Reviews

1,052 Reviews of Northstar Kia - Service Center

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May 22, 2025

Professional people work in there. They're Nice and Polite. They're understanding costumers and always ready to work with them. Completely satisfied for decision I made to come to this More

by b.o.b.ov448.ov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re proud to have such a professional and caring team at NorthStar Kia who truly put our customers first. So happy you’re satisfied with your decision to choose us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 22, 2025

I had 22,500 mi service for my 2022 Kia Sorrento. Fast, attentive, friendly service, no surprises, good cup of coffee. More

by touchmetext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5 stars
May 27, 2025 -

Northstar Kia responded

Thanks for trusting us with your 22,500-mile service on your 2022 Kia Sorento! We’re happy to hear you found the service fast, friendly, and surprise-free. And yes, the coffee’s always on us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 22, 2025

Best dealer in NYC area. Clean waiting area, have complimentary coffee and snacks. And Ronnie the service Advisor is very helpful. Overall experience excellent More

by NADIMWAKILW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
May 27, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled you enjoyed our clean waiting area, complimentary coffee and snacks, and that Ronnie provided helpful service. We’re proud to be your go-to dealer in the NYC area! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 21, 2025

The service is impeccable. Came for oil change and tire rotation. I didn’t have to wait long and they washed my car More

by august2067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
May 27, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're glad you had a quick and seamless service experience—and that you enjoyed the car wash too. Looking forward to seeing you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 20, 2025

Service was prompt, friendly, knowledgeable, and efficient. Facility was clean and comfortable. Even the coffee was good. More

by darkarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
May 27, 2025 -

Northstar Kia responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our prompt and friendly service. We look forward to helping you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 20, 2025

Nice experience all around. From beginning to end i was welcomed, all my questions were answered and the service was quick. Most important: unlike other service center, I did no More

by ub0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 27, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We're glad you felt welcomed, well-informed, and genuinely respected throughout your visit. We’ll be sure to pass along your kudos to our service manager. Looking forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 19, 2025

They are extremely friendly and kind. They remember you, and their service is usually pretty fast. More

by ESOKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibi Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're glad you feel welcomed and well taken care of. Looking forward to your next visit! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 17, 2025

My experience was AWESOME! !!! Cosmo did an excellent job explaining and helping me with my kia sorento her name is boo bestie More

by rlamadieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Northstar Kia responded

Love to hear that—thank you! We're glad Cosmo took great care of you and your Kia Sorento Enjoy the ride! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 17, 2025

Manny and the service team were outstanding. Very friendly, professional , efficient and very competent. I very happy I have my Kia serviced there ! More

by PERRY.POULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny in Service. Outstanding !
May 20, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled to hear Manny and the service team provided an outstanding experience. We appreciate your trust in servicing your Kia with us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 17, 2025

I had a great experience and every person was very welcoming. I would recommend to my friends and family. More

by mlepore21
Recommend Dealer
Yes
Employees Worked With
Anthony
May 20, 2025 -

Northstar Kia responded

Thank you for the great review! We're happy you had a positive experience and truly appreciate your recommendation. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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