Northstar Kia - Service Center

My car was returned to me, it has grease stains throughout my cars wear gloves throughout my cars wear gloves More

If I could put zero stars, I would. I was lied to and manipulated by the agent after my car got into an accident. I paid $2700 for them to use glue for the bodywork I needed fixed. When I was lied to and manipulated by the agent after my car got into an accident. I paid $2700 for them to use glue for the bodywork I needed fixed. When I asked him why he would give me a car back with that quality of work, he said - oh you told me you didn’t care and wouldn’t mind if I fixed it that way. My jaw dropped at the gaslighting. I’m a woman and clearly was manipulated. Now I’m going to the higher ups to get my money back or force them to finish the work, if not, it’s a charge back. I could’ve done the work they produced. Extremely poor quality and service. More

On August 28 I brought my car in, as soon as I walked in. I was welcomed by the agent at the desk. He was extremely professional and courteous and as a result of his professionalism, I'll be more than happy I was welcomed by the agent at the desk. He was extremely professional and courteous and as a result of his professionalism, I'll be more than happy to refer kia service centers to other family and friends More

I like this location because they are very helpful and friendly. They do service as fast as possible. The waiting room is nice and clean. friendly. They do service as fast as possible. The waiting room is nice and clean. More

Absolutely perfect great customer service and very informative very polite will definitely come back there informative very polite will definitely come back there More

Customer service is terrible. They treat you like you're not going to buy anything, like you're begging. They treat you like you're not going to buy anything, like you're begging. More

The salesman, Marlin was helpful, informative and not pushy, which we appreciated. The showroom is a pleasure to be in, new and very well kept. The music playing was pleasant and not annoying, like we di pushy, which we appreciated. The showroom is a pleasure to be in, new and very well kept. The music playing was pleasant and not annoying, like we did encounter at another dealership. The team was helpful. We’ve had awful experiences with car dealers, this was quite pleasurable. We love the car, and our kids think it’s sporty and cool. So far loving the EV in the city driving! More

I have not had a lot of good experiences with this Kia dealer. The staff are not communicative and I had to call multiple times to get updates on my vehicle. More importantly I have brought my vehicle in dealer. The staff are not communicative and I had to call multiple times to get updates on my vehicle. More importantly I have brought my vehicle in twice now to address a transmission issue and it has not been resolved. The first time they replaced a part (not the transmission because I was straight up told they wanted to try the cheaper option first). The second time they told me that the transmission vibration was a result of flat spots on the tires and I needed 4 new tires. I took the car to another mechanic and they checked out the ties and told me there was no issue with them. The issue is definitely the transmission, but this Kia is trying to avoid the repair because the car is still under warranty. More

Great service thanks to James and his team. My car got an oil change and free car wash. They are very punctual. Love their service very professional and polite. Thank you James and the team for My car got an oil change and free car wash. They are very punctual. Love their service very professional and polite. Thank you James and the team for your awesome work. I highly recommend this place. More

The best service I have had in a long time. The counter service person. Ronny. Was incredibly helpfull. The counter service person. Ronny. Was incredibly helpfull. More