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Northstar Kia - Service Center

Long Island City, NY

4.6
1,053 Reviews
Call Service Center (347) 727-1800

1,053 Reviews of Northstar Kia - Service Center

Sort by
May 17, 2025

I had a great experience and every person was very welcoming. I would recommend to my friends and family. More

by mlepore21
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 20, 2025 -

Northstar Kia responded

Thank you for the great review! We're happy you had a positive experience and truly appreciate your recommendation. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 16, 2025

They sold me a car That needs work I bring it to service as I was told to. They’re putting nothing but Old used damaged parts on my vehicle which is causing more problems and more money.😡😤 More

by MADMONEYMILLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Valencia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moon Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Farrugia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Moore II
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Dongakedi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar De Jesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Silverman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Northstar Kia responded

We're truly sorry to hear about your experience. This is not the standard we aim for, and we take your concerns seriously. Please contact our team directly at Bsingh@northstarkiany.com so we can properly address the situation and work toward a resolution. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 15, 2025

Cosmo was fantastic. He was thorough, professional, and genuinely cared about the quality of the service. He made sure everything was explained clearly and double-checked More

by samuelhchang
Recommend Dealer
Yes
Employees Worked With
Cosmo
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May 20, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re thrilled Cosmo provided such professional and caring service. We appreciate your trust and look forward to serving you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 15, 2025

Quick friendly service. Waiting area was clean and comfortable with snacks and coffee. Complimentary car wash was a pleasant surprise. More

by LINDSAYKHLALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo
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May 20, 2025 -

Northstar Kia responded

Thanks for the great feedback! We’re glad you enjoyed the friendly service and extras like the car wash. Hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 14, 2025

Lack of customer courtesy and sincerity has lost a future customer to another Kia dealership More

by elsacapunta7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronnie Rosales
Report | Print
May 20, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience and regret losing your trust. We appreciate your feedback and will work on improving our customer service. If you’d like to discuss, please reach out to us at Bsingh@northstarkiany.com. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 14, 2025

Very quick and efficient service. Cosimo was very helpful in getting me in and out in no time. More

by GREGSTARR.TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
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May 20, 2025 -

Northstar Kia responded

Thank you for the great feedback! We’re glad Cosimo was able to assist you quickly and efficiently. Hope to see you again soon! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 14, 2025

Hi it’s very convenient and efficient, just drop the car off and good to go More

by NOEMAIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This is the survey for KIA service I had The name is Carrie
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May 20, 2025 -

Northstar Kia responded

Thanks for your feedback! We’re happy to hear our service is convenient and efficient for you. Looking forward to helping you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 14, 2025

Quick and easy. In and out in a hour for an oil change. Wasn't pressured to get anything else besides what I came in for More

by DONALD.CLAMPET
Recommend Dealer
Yes
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May 20, 2025 -

Northstar Kia responded

Thank you for sharing your experience! We’re glad your visit was quick and pressure-free. We appreciate your trust and hope to see you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 14, 2025

Excellent and on time service! The waiting area is pleasant and well stocked with refreshments. More

by HANS-JURGEN.KNOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Northstar Kia responded

Thank you for the wonderful review! We’re happy you enjoyed our timely service and comfortable waiting area. Looking forward to your next visit! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

May 13, 2025

Service was quick and efficient. They were also very knowledgeable and explained everything being done More

by PHLEXMISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Northstar Kia responded

Thank you for the kind words! We're glad our team provided quick, efficient, and informative service. Looking forward to assisting you again! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

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