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Northstar Kia - Service Center

Long Island City, NY

4.6
1,178 Reviews

1,178 Reviews of Northstar Kia - Service Center

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August 02, 2025

Excelente servicio la atención de primera y todos muy amables no se demoraron y me ayudaron mucho More

by dianacecilia3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronn
Aug 03, 2025 -

Northstar Kia responded

¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un servicio excelente y atención de primera. ¡Estamos aquí para ayudarte siempre! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

August 02, 2025

Good and quick service. Also good behavior. But need someone in the gate to receive the customers. More

by dr.hossain.sumon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember the name
Aug 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad you had a good and quick service experience. We appreciate your suggestion about having someone at the gate and will look into it. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

August 02, 2025

Very honest and accurate with time and they also make sure they tell yu wat is wrong More

by Washingtonandrew76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 03, 2025 -

Northstar Kia responded

Thank you for your kind words! We’re glad our team was honest and clear about the timing and issues. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

August 01, 2025

HAD THE WORST EXPIERENCE WITH THE FINANCE DEPT, DANIEL. WOULDN’T RECOMENT THIS CAR PLACE TO ANYONE. More

by TERR0
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL FROM FINANCWE
Aug 03, 2025 -

Northstar Kia responded

We’re sorry to hear about your experience with our finance department. Your feedback is important, and we’d like to learn more to make things right. Please feel free to reach out to our management team directly at bsingh@northstarkiany.com Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 31, 2025

Cosmo did a great job keeping me updated on the diagnosis of the vehicle- he also was very professional and knew a lot about the situation More

by TSTOEVER1731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Aug 03, 2025 -

Northstar Kia responded

Thank you for your feedback! We’re glad Cosmo kept you well-informed and provided professional, knowledgeable service. Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 30, 2025

Friendly, fast service. Only went for recall issues and didn't feel pressured to do more. Which makes me want to come back when I need something done! More

by Sharigoesshopping
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept front desk.
Jul 31, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're happy you had a friendly, pressure-free experience and look forward to helping you again! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 30, 2025

Everyone here is awesome from customer service the mechanics. I’ve been coming here for almost year now and I won’t go anywhere else. I always feel welcomed and I love how everything is explained to m More

by tropicalk55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Kia
Jul 31, 2025 -

Northstar Kia responded

Thank you for your loyalty and kind words! We're thrilled to hear you feel welcomed and well-informed after every visit. We look forward to serving you for years to come! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 30, 2025

The technician put in 40 PSI in the front two tires and 39 PSI in the back two tires. This is very dangerous, and I was driving at 65 miles an hour. I had to stop and release the air. The maximum for my ti More

by SHERLI8LOOI
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Forgotten
Jul 31, 2025 -

Northstar Kia responded

We’re very sorry to hear about this serious concern and appreciate you bringing it to our attention. Safety is our top priority Please reach us at Bsingh@northstarkiany.com — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

July 29, 2025

Helpful and prompt with my car. They washed it and helped discuss any other issues I had. More

by ariannafriedman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone at the service dept
Jul 31, 2025 -

Northstar Kia responded

Thank you for your feedback! We're glad we could help promptly and take care of your car. We appreciate you choosing us! Your Friends at NorthStar Kia. T: 718-675-5649 www.northstarkiany.com

July 27, 2025

I am very happy with the service the people there are very respectful and also the waiting room was very clean. I am very happy of the service I got. Thank you, everybody More

by AORTIZ02111985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo sanitate
Jul 28, 2025 -

Northstar Kia responded

Thank you so much! We're glad you had a great experience and felt respected and comfortable. We truly appreciate your kind words! — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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