Northstar Kia - Service Center

Friendly and professional vibe that could give customers confidence and trust People knew what they were supposed to do and took initiative to be helpful confidence and trust People knew what they were supposed to do and took initiative to be helpful More

Poor explanation and problem hasn't solved after 2 days of visit. My problem is not solved. of visit. My problem is not solved. More

I've been going to Northstar Kia for a few years since I brought my truck from them and Cosmo been a great help and when he's not around James definitely stepped in and made sure I was happy brought my truck from them and Cosmo been a great help and when he's not around James definitely stepped in and made sure I was happy More

It was fine It was good, you need a better waiting area and let your customers know their is coffee while they wait. and let your customers know their is coffee while they wait. More

Very friendly and honest, good work done. Car was cleaned after my visit, the workers were friendly and treat me nicely would come back again. Car was cleaned after my visit, the workers were friendly and treat me nicely would come back again. More

Pleasant, friendly, and kind. Fast service. Fair prince and honest service. Very good experience with very little wait. Fast service. Fair prince and honest service. Very good experience with very little wait. More

I am very mad and disappointed at this dealership! My extended warranty letter clearly states that if my sliding door does not completely latch, the authorized Kia dealership will diagnose the cost at My extended warranty letter clearly states that if my sliding door does not completely latch, the authorized Kia dealership will diagnose the cost at no cost to me. There is no specific conditions! I also confirmed with a representative that there would be NO diagnostic cost when I made the service appointment. However, when I arrived at your dealership, you told me a different story, different from what my extended warranty covers. Your dealership should honor me what KIA covers and not charge me a $190 diagnostic fee plus tax. I would like to request a refund for the diagnostic fee plus tax. More

Quick to help me answer questions and get me back on the road ! My car was washed for free road ! My car was washed for free More

Quick to help, got me in and out for my service, expeditious and courteous all through expeditious and courteous all through More

I had no appointment but they were able to accommodate me. When I arrived, I was greeted with a smile, was given approximate length of time that I would be there. Work was done faster than the estimated me. When I arrived, I was greeted with a smile, was given approximate length of time that I would be there. Work was done faster than the estimated time. All together very happy More