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Northstar Kia - Service Center

Long Island City, NY

4.6
994 Reviews
Call Service Center (347) 727-1800

994 Reviews of Northstar Kia - Service Center

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April 16, 2025

They don't acknowledge you at first but once they call you up they are straightforward to work More

by lindsay.f863
Recommend Dealer
Yes
Report | Print
Apr 19, 2025 -

Northstar Kia responded

Thank you for your feedback! We appreciate your patience and are glad to hear that once you were helped, the experience was straightforward. We always strive to improve, and your input helps us do just that. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 15, 2025

Professional and efficient - Cosmo provided great customer service. Facility is spacious and clean. Not pushy with upsells. More

by hkhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
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Apr 19, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're thrilled to hear that Cosmo provided you with great service and that you had a positive experience. We aim to offer a professional, efficient, and comfortable environment for all of our customers. We appreciate your kind words and look forward to serving you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 15, 2025

I was called to schedule a recall repair- made the appointment- took time off of work- arrived and was told the part was not in stock! More

by THOMTROY
Recommend Dealer
No
Report | Print
Apr 19, 2025 -

Northstar Kia responded

We apologize for the inconvenience this caused. We understand how frustrating it can be to take time off work only to find out the part wasn't in stock. We'll make sure to address this with our team to prevent future miscommunication. Please feel free to contact us to reschedule your appointment, and we’ll do our best to ensure that everything goes smoothly next time. Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 14, 2025

Excellent service Fast oil change, good service, convenient location Nice waiting area, clean and welcoming More

by MARINABG.BOND
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Apr 19, 2025 -

Northstar Kia responded

Thank you for the kind words! We're thrilled to hear you had a smooth and pleasant experience with our service team. We take pride in providing fast, reliable service in a clean and comfortable environment. We look forward to seeing you again! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 14, 2025

I had a pleasant experience Very nice people. I was helped entirely throughout my visit. More

by LANO7759
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
Apr 19, 2025 -

Northstar Kia responded

We're so happy to hear you had a pleasant experience! Providing helpful and friendly service from start to finish is what we strive for. Thank you for choosing us—we truly appreciate your kind words and hope to see you again soon! Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 12, 2025

Excellent from start to finish. I was immediately greeted by the specialist & my concerns were heard with solutions explained. My car was ready in no time at all sparkling. More

by BSENA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosimo Sanitate
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the wonderful feedback! We're so glad to hear that your experience was seamless and your car was taken care of quickly. We look forward to serving you again! ✨🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 12, 2025

Excellent service, quick,attentive and very acknowledged, thanks for all, I'll be back next time to Northstar kia More

by MONITOCOL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr cosmo from the service department
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the fantastic review! We're thrilled to hear that you had an excellent experience with our team. We look forward to seeing you again next time! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 12, 2025

Amazing job like everytime I get to do my oil change, thanks James for the fast service More

by tupacjlema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department James
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the great feedback! We're so happy to hear that James provided you with fast and efficient service. We appreciate your continued trust in us, and look forward to seeing you next time! 🛠️🚗 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 12, 2025

From the customer service at the dealership to the mechanics, you guys do an excellent job More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for the kind words! We’re thrilled to hear that both our customer service and mechanics provided you with excellent service. We truly appreciate your feedback and look forward to assisting you again! 😊 — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

April 11, 2025

The deal was very courteous, unprofessional, and answer all of my questions And concernsthat I had More

by flgreen1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 13, 2025 -

Northstar Kia responded

Thank you for sharing your experience with us! We're glad to hear that our team was courteous and addressed all your questions and concerns. We strive to provide the best service possible, and your feedback means a lot to us. — Your Friends at NorthStar Kia T: 718-675-5649 www.northstarkiany.com

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