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Northstar Auto Sales - Service Center

Long Island City, NY

4.2
195 Reviews
Call Service Center (718) 814-9706

195 Reviews of Northstar Auto Sales - Service Center

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May 30, 2025

Helpful staff and mechanic. Had warranty work done and was resolved a 2nd time after speaking with the mechanic. More

by DEREK332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with non listed
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Jun 02, 2025 -

Northstar Mitsubishi responded

Thank you for your feedback! We're glad our staff and mechanic were able to help and resolve the issue. We appreciate your patience and trust in us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 30, 2025

The only place to go! ! Professional friendly and absolutely amazing people! You will not be disappointed More

by Queenpenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Xerri & Cosmo
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Jun 02, 2025 -

Northstar Mitsubishi responded

Thank you so much for the amazing feedback! We're thrilled to know you had a great experience with our team. Your support means everything to us! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 27, 2025

Amazing He was very professional. He served me quickly, and he explained everything to me. More

by YMARAGH3
Recommend Dealer
Yes
Employees Worked With
Cosmo is the best
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Jun 02, 2025 -

Northstar Mitsubishi responded

Thank you for the kind words! We’re glad to hear you had a great experience and were well taken care of. We appreciate your support and hope to see you again soon! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 20, 2025

Still working on issues, befor I can comment on ratings. Overall good service always. And great maintenance More

by CHIEF1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me James
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May 27, 2025 -

Northstar Mitsubishi responded

Thank you for your honest feedback! We appreciate your patience as we continue working through the issues. We're glad to hear you’ve experienced good service and great maintenance overall. Please don’t hesitate to reach out if you need any further assistance. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 12, 2025

Never have a problem getting an appointment. Staff friendly and polite. You shouldn't require 15 words More

by LOUISEHBH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair department
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May 12, 2025 -

Northstar Mitsubishi responded

Thank you for your positive feedback! We're glad to hear that you had a smooth experience and appreciate our friendly team. We look forward to serving you again! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 10, 2025

Extremely professional and above board very honest. The replacement part sent was the wrong one and they were very apologetic, but apology was not necessary. The environment of having a table to sit an More

by steven_geras
Recommend Dealer
Yes
Employees Worked With
Manny
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May 12, 2025 -

Northstar Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us, even though there was an issue with the part. We truly appreciate your understanding, and we're glad you enjoyed the comfortable and welcoming environment we strive to create. We hope to serve you again soon! Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

May 12, 2025 -

steven_geras responded

To My Friends at Northstar Mitsubishi, Looking forward to a most expeditious response as well as solution to the warranted replacement part. I trust that you will advise me of its arrival, as I need to plan such day accordingly. Again much thanks for your handling of the situation. Also, a big thank you for cleaning the car's exterior after you released the car- that was so much appreciated and very cool !!! Thank you !!!

May 06, 2025

Friendly, attentive, and absolutely helpful I would recommend this dealership to my friends and family and anyone buying a car that is really trying to establish their credit More

by ayerskhary
Recommend Dealer
Yes
Employees Worked With
Pierre
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May 12, 2025 -

Northstar Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We truly appreciate your recommendation and look forward to assisting your friends, family, and anyone looking to establish their credit. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

April 26, 2025

Great job James is great help me and was always available Reach me and inform me with all detail about my car More

by WR.ALONZO
Recommend Dealer
Yes
Employees Worked With
James
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Apr 28, 2025 -

Northstar Mitsubishi responded

Thank you for your kind words! We're glad to hear that James was able to assist you and keep you well-informed throughout the process. It's always great to know when our team members make a positive impact. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

April 26, 2025

Work was efficient and proper They did not look for work to do unless it was necessary More

by kpollak06
Recommend Dealer
Yes
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Apr 28, 2025 -

Northstar Mitsubishi responded

Thank you for your review! We're pleased to hear that the service was efficient and to the point. We always strive to ensure that our customers only get the services they truly need. Your Friends at NorthStar Mitsubishi. T: 718-814-9706 www.northstarmitsubishi.com

April 20, 2025

Good service Good service. Appointments are easy to get. Nice waiting area. Makes car service pleasant More

by ihatepass123
Recommend Dealer
Yes
Employees Worked With
James
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