Northstar Auto Sales - Service Center

This dealer did an engine light check diagnostics - and this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they this was my second opinion - the first mechanic stated it was just the sensor - I took it to Mitsubishi to be sure. After an appt and 2.5 hours they provided me a list costing 4,000. Some items on the list were duplicated, the service charge was written with a pen and no explanation or breakdown. The tax was scratched off and modified. I asked if I could just change the sensor as it was listed as well. The dealer Ronnie explained no we had to do all the work listed. We asked if they would suggest the most important items to work on since we couldn’t afford the full cost. They insisted I needed to do all the work. I paid the 195.00 fee but ultimately left. I don’t feel that this was an honest diagnostics Check. And I felt taken advantage of. I went back to the original mechanic and the sensor was changed and all Listed was not necessary. Overall this was and extremely disappointing and very unprofessional visit. More

Very friendly and answered all my questions Very professional. Great Service looking forward to returning professional. Great Service looking forward to returning More

Service at this location is A1 in all of New York n New Jersey. Cosmo is my favorite always pleasant and attentive Jersey. Cosmo is my favorite always pleasant and attentive More

Proficient and efficient. All I ask for. Oh they could have MORE MITSUBISHI items for us . All I ask for. Oh they could have MORE MITSUBISHI items for us . More

Great people at the service department, will definitely come back every time my car needs something come back every time my car needs something More

Service work excellent will return back service manager was excellent and also service advisor was very kindful and helpful was excellent and also service advisor was very kindful and helpful More

Excellent service and very fast. Would definitely utilize their services again in the near future. Would definitely utilize their services again in the near future. More

The people here wonderful here, Always friendly, knowledgeable and will work with you. Would highly recommend. James always one of the friendly faces that greats me when I come in. Make this your se knowledgeable and will work with you. Would highly recommend. James always one of the friendly faces that greats me when I come in. Make this your service station, you won't regret it. They also service other makes and models, I own a VW Tiguan SE. More

The Dealer was very friendly, courteous, and attentive to the needs of the customer the waiting area was. Clean with complimentary coffee and pastries very nice the needs of the customer the waiting area was. Clean with complimentary coffee and pastries very nice More

North Star provided excellent service. They kept me informed about my vehicle's status and made the entire process smooth, as always. They kept me informed about my vehicle's status and made the entire process smooth, as always. More