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Northstar Auto Sales - Service Center

Long Island City, NY

4.2
196 Reviews

196 Reviews of Northstar Auto Sales - Service Center

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December 03, 2024

They did not give me complimentary car wash and they didn't top off my fluids More

by pdiaz0977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't rememebr
Dec 08, 2024 -

Northstar Mitsubishi responded

Hi, I'm sorry to hear about your experience. It's disappointing when the expected services aren't provided. I’d recommend reaching out to the service department to address these issues and see how they can make it right. Your satisfaction is important, and they should be able to assist you with getting the complimentary car wash and topping off your fluids.

November 22, 2024

Very good service nice people the agent that worked with was super nice and professional More

by BAGAYOLOAMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your kind words! We're delighted to hear that you had a positive experience and that our team member provided professional and friendly service. Your satisfaction is our priority, and we hope to assist you again in the future. Enjoy your vehicle! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

November 22, 2024

Customer service is amazing. They really go above and beyond to make sure customers are satisfied. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Comos - and staff at service dept
Nov 26, 2024 -

Northstar Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that our team went above and beyond to ensure your satisfaction. Providing excellent customer service is our top priority, and we truly appreciate your kind words. We look forward to assisting you again in the future! Best Regards Bibi Singh Sales Director NorthStar Mitsubishi.

November 21, 2024

Buen servicio de mantenimiento, excelente servicio al cliente, buena higiene y el tiempo de espera es corto. More

by JACKIE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Donaire
Nov 26, 2024 -

Northstar Mitsubishi responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio de mantenimiento y atención al cliente. Nos esforzamos por ofrecer un ambiente limpio y un servicio eficiente para todos nuestros clientes. ¡Esperamos verte de nuevo pronto!

November 07, 2024

Muy buena atencion por parte de los empleados de la compañía y los trabajadores de la mecanica More

by darwinjosuesalascarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Farrugia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Always treat me good, staff is super nice. Quick oil change and tire rotation. The free coffee and bagels is aways a nice touch. More

by waterdeck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Valverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Feel cheated by them took my car in for a recall and a noise under it was told it’s my rack and pinion a known issue fine will order part call me when they get it cool however used my cars infotainment to More

by DEVONSTROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
October 19, 2024

I was standing in front of the desk and I asked one of the guy sitting behind the desk, who was on his phone, Im here for my appointment for my appointment and he said "I can't help you, you have to wait" More

by LOUPACHECO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
October 18, 2024

The set up of the service department was ideal. , and the staff was very helpful and professional did a great job. I was completely satisfied More

by WYNEMARSHALL40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 16, 2024

Good service prompt customer service and good communication with customer thanks for. The great hospitality More

by boogieyork054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilee Arroyo
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