northtown provided me a loaner while my car was being fixed. I had hit a raccoon which did quite a bit of damage. While assessing that damage, they di
northtown provided me a loaner while my car was being fixed. I had hit a raccoon which did quite a bit of damage. While assessing that damage, they discovered that my one tire had belts showing and that it was quite dangerous for me to be driving it. Susan and her team did an amazing job in providing customer service, letting me know what was needed, worked directly with my insurance company for me, and I got text messages keeping me informed of the progress. Amber over in service listened to how I use the car...I am constantly driving, worked with my budget and the use of my car to get the best tire I could. She also did an oil change and an inspection of my car, when they discovered an issue, she called me to see if I knew about, if I wanted them to fix it and what the cost would be. With a new windshield, body fixed, all new tires, and an oil change, my car looks and feels like a whole new car! With oil changes only being 27.00, I won't be going any where else for my oil changes! then, I noticed that my oil change sticker said 5,000 miles for my next oil change. I called in to ask why, I was explained to that they use synthetic oil therefore, oil changes are every 5,000. With the amount of mileage I put on, compared to paying 45.00 for a regular oil change, this is going to save me lots of money by the end of the year! Thank you so much Norttown! You guys are the best!!