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Northtown Lexus

Amherst, NY

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rated
53 Reviews

3845 Sheridan Drive

Amherst, NY

14226

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53 Reviews of Northtown Lexus

March 16, 2019

ABSOLUTELY FANTASTIC The entire process of leasing my GX460 was so easy. I have owned many vehicles, and this was by far the best experience working with a car dealer. More

by Goldenpup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Hurley, Jim Filipski, Brian Tokarczyk
May 01, 2019 -

Northtown Lexus responded

Thank you so much for taking the time to rate and review us. Glad we could earn the five stars.

February 26, 2019

Couldn’t be happier. Everyone was nice and helpful for what I was looking for and also made my first car finance much less stressful and quicker then I anticipated. More

by archillak724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary, Jordan, the tech guy(forgot his name) and front desk guy(might be the same guy, I don’t know)
February 09, 2019

Steve g review Very happy you guys went above and beyond for me the loaner vehicle you gave me prior to my vehicle being in was great ! Rick was a great guy to deal More

by Safety1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick merlino
January 06, 2019

Another great experience Greeted as I arrived, met with service rep and off in less than 5 minutes. Loaner offered. Service completed promptly. Picked car up with car washed More

by Pfpizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 08, 2019 -

Northtown Lexus responded

Thank you so much for this review. Our Lexus store has definitely mastered the art of customer service.

December 12, 2018

I love this dealership Northtown Lexus by far is the best car dealership I have experienced. Having purchased two cars I don’t see myself leaving the brand. The team is fu More

by branton01@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle and Joseph
Dec 14, 2018 -

Northtown Lexus responded

We appreciate the kind words and look forward to continuing to earn your business.

December 04, 2018

Inspection Took my 2015 Lexus IS350F sport in for inspection and oil change. Just bought the car out of state. Contact was great. Experience excellent previous e More

by Hesdeadjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 14, 2018 -

Northtown Lexus responded

Thank you for choosing Northtown Lexus. You're in great hands. Everyone here takes customer service very seriously.

November 26, 2018

Chuckstarlite They are experts in their field. Work is well done, on time and client oriented. They are a great dealership and would buy a again from them. More

by Chuckstarlite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inspection and checkup
Dec 14, 2018 -

Northtown Lexus responded

Thank you so much for taking the time to rate us. We always appreciate the feedback.

November 14, 2018

Great Experience I have been a Lexus service customer for many years and have always been extremely pleased with the exceptional quality and thoroughness of the servic More

by Schno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele
Nov 20, 2018 -

Northtown Lexus responded

Thank you so much for your continued business with us. We really appreciate it!

October 31, 2018

Really excellent from entering service at front desk pick up Great service from recription sale financial service. They kept contact with me Thur the entire process the service was warm friendly and knowledgeab More

by Juice1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Dan Rubino
Nov 20, 2018 -

Northtown Lexus responded

Thank you so much for taking the time to leave this feedback. We strive on making everything as convenient and easy as possible.

October 21, 2018

New tires Great price and service both sales and service total great experience that I would recommend to anyone . There is not much more to say except GREAT More

by Gary s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Franczak
Oct 23, 2018 -

Northtown Lexus responded

Thank you so much for taking the time to leave these kinds words and rating.

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