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Northtown Toyota

Amherst, NY

3.9
126 Reviews

1135 Millersport Highway

Amherst, NY

14226

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126 Reviews of Northtown Toyota

October 10, 2026

Always a good experience. They explain everything and work is done in a timely manner More

by joe knoer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
October 05, 2026

Great Service ! Took care of the problem right away. Everyone is very professional and courteous. Like how email how car is performing More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Oct 06, 2026 -

Northtown Toyota responded

Thank you for choosing Northtown Toyota and for sharing your experience with our team! It is our pleasure to assist you and we hope to serve you again soon. Take care!

October 05, 2026

Service was prompt friendly and handled the insurance There has been no problem with the results More

by mattcob79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dispenza
Oct 06, 2026 -

Northtown Toyota responded

Thank you for giving Northtown Toyota your business and your positive review!

October 01, 2026

Sales department experience was disappointing when we bought the car. Service department is excellent. I would not buy another car from this dealership, but I am very happy with the service department. T More

by Vass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cassidy
Oct 02, 2026 -

Northtown Toyota responded

We appreciate your feedback about both our sales and service teams, Vass. While it's great to hear our service department has been excellent, we apologize for any disappointment with our sales team. We'll make sure to pass this along, and we hope to serve you better in the future if you give us another chance. Thank you, from all of us at Northtown Toyota. Safe travels!

September 29, 2026

Overall, this was a pleasant experience with Nasir and company. Nasir went out of his way to accommodate me and my husband, and it was greatly appreciated. He also saved us time throughout the process. More

by Francesca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir
Sep 29, 2026 -

Northtown Toyota responded

Francesca, we're delighted to hear about your fantastic experience with Nasir and our team at Northtown Toyota. Your recommendation means a lot to us! Enjoy your new vehicle!

September 28, 2026

They were very kind and courteous and took care of me in a timely fashion More

by rtim1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 29, 2026 -

Northtown Toyota responded

We are so grateful for your business at Northtown Toyota, thank you very much!

September 25, 2026

Steven in service is such a nice and helpful young man. Just wonderful! His cool demeanor, patience, and caring nature reminds me of the Dalai Lama, or Mr. Rogers. Can you imagine Mr. Rogers informing More

by Titillating Toyota Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Garvey
Sep 28, 2026 -

Northtown Toyota responded

Thank you for the excellent review! We’re truly grateful for your feedback about Steven and will pass it along to him. Thank you for choosing Northtown Toyota, we look forward to working with you again!

September 23, 2026

From service to sales Northtown Toyota has been providing the best, friendly on time approach for me. More

by dcarlsen1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee
Sep 24, 2026 -

Northtown Toyota responded

Thank you for your feedback! Providing consistent and friendly service is our priority. We wish you many safe miles ahead! -Northtown Toyota

September 22, 2026

Great service & staff. Always friendly & courteous. Out the door sooner every time. Love it!! Go there for all my service needs. More

by Karahuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Brace, Ryan Cassidy
Sep 22, 2026 -

Northtown Toyota responded

Thank you for your continued trust and for choosing Northtown Toyota for your service needs. It’s always a pleasure to assist you!

September 19, 2026

Had an excellent experience at Northtown in purchasing a new Camry Hybrid. Tyler was polite, clear and very personable, explained my options and possible upgrades. Kept in touch on delivery dates and the fi More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lancaster
Sep 21, 2026 -

Northtown Toyota responded

Steve, congratulations on your new Toyota Camry Hybrid! We are happy to read Tyler and our team made your purchase experience so seamless. We really appreciate your recommendation of Northtown Toyota and we wish you safe travels ahead!

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