
Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 761 reviews

Awesome Service! Everything went very well! Everyone was very friendly and helpful and informative! They had a great selection! They answered all the questions that Everything went very well! Everyone was very friendly and helpful and informative! They had a great selection! They answered all the questions that we had! Experience was a wonderful experience in every way! More

Review of Paul Reeves Paul Reeves makes purchasing an MKX an easy experience. We really appreciate his interest in us and our family. We also appreciate all the cards Paul Reeves makes purchasing an MKX an easy experience. We really appreciate his interest in us and our family. We also appreciate all the cards he sends to us. He is truly a fine gentleman. Sincerely, Colleen and Glen Heidebrecht. More
Wonderful Paul was always available for me and call back was within the hour. Great to work with. I would recommend him in a heartbeat. Thanks Paul for wonderf Paul was always available for me and call back was within the hour. Great to work with. I would recommend him in a heartbeat. Thanks Paul for wonderful service. More
Excellent and very knowledgeable service shown to us! Mike was extremely attentive and showed excellent professionalism and profoundness from start to finish of our car purchase. He was very thorough in Mike was extremely attentive and showed excellent professionalism and profoundness from start to finish of our car purchase. He was very thorough in his presentation and we left dealership after purchase having no questions or concerns. We found him to be very patient with us and not one time were made to feel rushed nor obligated to make a sudden decision or purchase. It was very obvious that Mike's years of experience and wealth of knowledge assisted us in making our decision to purchase our beautiful vehicle. I will certainly be recommending friends and family to Northtowne Lincoln and to Mr. Mike Williams. Thank you for the opportunity to make a purchase at a dealership that exemplifies courtesy, professionalism and provides customers with the pertinent information needed to make wise and sound decisions when purchasing a vehicle. More

excellent Paul Reeves made the purchase of my Lincoln MKX an easy and experience. He was easy to talk to and knowledgeable about the whole process. No pressur Paul Reeves made the purchase of my Lincoln MKX an easy and experience. He was easy to talk to and knowledgeable about the whole process. No pressure , More

Ask for Paul! I purchased a vehicle from Paul in 2013 and loved working with him so much that I asked specifically for him when I purchased my new Lincoln! He is li I purchased a vehicle from Paul in 2013 and loved working with him so much that I asked specifically for him when I purchased my new Lincoln! He is light hearted and funny - no high pressure sales! He genuinely wants to find a car to meet your needs and isn't just in it to make a sale. I appreciated his efforts to make my experience as pleasant as possible. Thanks Paul! More
Beyond helpful an professional I've given this dealership a 5 star rating because of the support and determination these individuals had in helping me get into an amazing brand new I've given this dealership a 5 star rating because of the support and determination these individuals had in helping me get into an amazing brand new lancer. They spent over 4 hours working on my deal an keeping me informed. Answered every question or conern I had. I left their dealership feeling less stressed an well taken care of. Thank you! More

Great experience! This dealership is classy and very customer oriented. Paul Reeves is an outstanding, knowledgeable and fun sales person. He didn't put any pressure on This dealership is classy and very customer oriented. Paul Reeves is an outstanding, knowledgeable and fun sales person. He didn't put any pressure on us, and carefully listened to our requirements for a new car. Paul made this buying experience fun and easy! More
Excellent We bought a new Outlander and Carl did fantastic helping us. We are satisfied with our experience here and will shop here again in the future. We bought a new Outlander and Carl did fantastic helping us. We are satisfied with our experience here and will shop here again in the future. More
Unbelievable!!!!! My son and I visited this dealership as I have many times in the past. My family has purchased many vehicles here but will not ever again!!! We met Ca My son and I visited this dealership as I have many times in the past. My family has purchased many vehicles here but will not ever again!!! We met Carl Carleton, what a human being!!!! Test drove the car and then went in to negotiate the price of the car. I was unsatisfied with the trade in value and the price of the car. Carl came back with another price to which I showed the NADA value of our trade in. One thing led to another and he said "it would be stupid to leave money on the table!" From there he called me a stupid customer and got up and left. I asked for a manager and he flipped out stating that I should inform the manager that he was once a trash truck operator and some other jobs. I was appalled. He walked out of the store then came back. He laughed at my son and I and I asked him if he laughed at us. He flipped around, shaking finger, almost spitting yelling that in his 4 years of selling no on had ever found him to be not sufficient except for me. Not sure where we got off the wrong foot but will not be going back. The number tow man, Colton ???? was in driveway. I asked him to real in Carl and he simply stated that I was a difficult client. I cannot imagine how they function in life. Never again will I go to Northtowne Lincoln. More