Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Great Experience at Northtowne Lincoln! Sales was extremely knowledgeable about all the features of the car and did an excellent job of explaining everything to me and helping me set them up Sales was extremely knowledgeable about all the features of the car and did an excellent job of explaining everything to me and helping me set them up after the purchase. From beginning to end, this was a great experience. More

I love my car. Paul makes buying a car stress free and fun. I think I got the best deal on the lot. Paul set up my phone for me and offered to come to my home to s Paul makes buying a car stress free and fun. I think I got the best deal on the lot. Paul set up my phone for me and offered to come to my home to set up my garage doors. He went down the checklist and tutored me through the features of the car from the keypad to the AC. Paul has sold us three cars now and we have no regrets. I think of him as a friend who is looking out for me and my needs. More

Excellent Salesmanship! Overall I couldn’t be happier with my recent purchase. Carl demonstrated complete professionalism and was extremely knowledgeable about each vehicle. Overall I couldn’t be happier with my recent purchase. Carl demonstrated complete professionalism and was extremely knowledgeable about each vehicle. He wasn’t your typical car salesmen; he was patient, non pressuring and courteous. All future car purchases will be made though him. Thanks Carl for the impressive experience. More

That was easy! I knew what I wanted, inquired online, salesman called me the next morning, went in that afternoon and checked out the vehicle, picked up a check I knew what I wanted, inquired online, salesman called me the next morning, went in that afternoon and checked out the vehicle, picked up a check from my bank, picked up my new car the next day. Colton and Tim had all the paperwork ready to go, and I was out the door in less than 30 minutes. Thanks, guys! More

Great car buying experience! Everyone at the dealership was friendly and professional. Carl was very helpful and knowledgeable about the features of the vehicles. He helped me fin Everyone at the dealership was friendly and professional. Carl was very helpful and knowledgeable about the features of the vehicles. He helped me find the car that best fit my needs without any pressure. Carl helped me get a good deal and a fair value for my trade. The transaction was a breeze and I couldn't be happier with my purchase. Thanks Carl More

Professional Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each p Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each phase of information, he always asked if I had questions and did I understand what said. He was professional, courteous, and transparent. Carl, great job! More

TALK ABOUT BEING WOWED!! I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new vehicle. AND I BUY A LOT OF THEM!! My first contact was with Nick Galetti, who I have to say, even though busy, worked with me via phone first. Gave me a good trade price just by looking at pictures from an email. He said may be able to do better once he seen the car. So we went in after my wife got off of work. We were then cheerfully greeted by Carl Carleton. Carl has FANTASTIC people skills and I highly recommend anyone in the market for a new car, to look this man up. I have never seen a Sales Person so knowledgeable about the car they are selling. Most of the time, I know more about the car than they do. BUT NOT WITH CARL !! He knows his product line. What was most impressive is Carl and also Nick were very attentive to us, while we were there. They did not act like we were burdening them, such as what happened to us the day before at OP Jeep. Ended up, we got a bit more for our trade. I don't feel like I got stung, I got a great price for the trade in. Even after all the paperwork was signed most dealerships send you down the road and say See Ya......... But Carl, then sat down with my wife, showed her the entire car, step by step. Every feature! Every Bell and whistle!! I don't leave reviews often..........................But in this case I have too! See Carl Carleton at Northtowne Mitsubishi, if you would like the most pleasant buying experience of your lifetime. For real people, don't go anywhere else. Thanks Carl and Nick !! We will see you both next time! More

Tires not avail onsite for a recently purchased automobile I first must specify, that my dealings with Northtowne have been quite good in both service and sales. I purchased a Mitsubishi Mirage a few months ag I first must specify, that my dealings with Northtowne have been quite good in both service and sales. I purchased a Mitsubishi Mirage a few months ago from the dealership. HOWEVER, I recently had a flat tire, and no tires were available in the KC area for this auto (165/65 R14)! I then decided to contact the dealership to get new tires. The service center then explained that they would have to order tires for the car and it would "be a few days." How does a dealership not have tires for a new line of cars that they sell and service? I then contacted Mr. Galetti, and explained the situation, and once again, I must stress that both the manager and the service department were very nice. But my question remains, how can a dealership not have tires available. I finally found tires online and am having them shipped to me (at a much lower price in a fewer amount of days). Poor planning on the dealerships part to ensure that customers are happy. More

Our Search for a New Car We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exact We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exactly what we needed and they were willing to give us a decent price for the new Lancer we bought. We found Nick and Carl to be personable and extremely helpful throughout the process of purchasing the car. The only issue we had was waiting over an hour to get the financing started and completed. We were informed that one of the finance people had gone home sick. They were very apologetic about the wait, but it was difficult waiting for such a long time. I would have preferred to have been informed of this up front so we could go out to get a bite to eat while we were waiting. Otherwise, the experience was quite good. More

Great Car Buying Experience! I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative o I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative of this company. He was friendly, helpful, and knowledgeable about the product he is selling. This was by far the best car buying experience I've ever had in my thirty years of driving and buying cars. More