Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo

Very Good experience This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was v This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was very thorough and made sure i understood everything about the car and car buying process. Carl was friendly and knowledgeable. If I ever buy a Mitsubishi again I will return to Northtowne and I will recommend them to my family and friends. More

Awesome Dealership I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole staff at Northtowne have always come through to get me the best deal every time. Thanks again Northtowne Mitsubishi. More

Great Experience Paul and Scott worked tirelessly to find a car that matched my requests They made my car buying experience painless and stress free which I really app Paul and Scott worked tirelessly to find a car that matched my requests They made my car buying experience painless and stress free which I really appreciated. The car was ready to go when I went to pick it up and Paul was great about setting up my phone on the car and going over all the "bells and whistles". Great job! More

Very Happy! I have known Carl for a while and was very impressed on how knowledgeable he was about the cars. He took his time to tell me everything about each car I have known Carl for a while and was very impressed on how knowledgeable he was about the cars. He took his time to tell me everything about each cars and the difference between each one. Let me test drive each one and let me take one out for lunch and then when I got back I decided on another color. Very patience, very honest – even on my trade in. Tried to get me the best deal. Everyone there was very nice. After I purchase the car, Carl then went over the car in details how everything works – all the bells and whistles. Setting everything up for me. Thanks, Carl! It was a great experience. I have purchase new cars before and this was great! More

Great Experience Let me start by saying I grew up in a General Motors family so it was very difficult to even test drive a foreign car. However, after spending time w Let me start by saying I grew up in a General Motors family so it was very difficult to even test drive a foreign car. However, after spending time with John and having him educate me on where the Outlander Sport was assembled in Illinois definitely helped. But once I test drove it - there was no comparison to the other models I had test drove (Honda, Chevrolet, Ford, Toyota etc). The dealership was clean, professional, Very pleasant to deal with, respected my time and was very attentive to my needs. I pretty much got everything I wanted, from John's time, to a Very Fast check out, (due to my schedule). My vehicle was cleaned and had a full tank of gas before I left, he even took the time to go over the entire "Bells and whistles" deal again! This was a better experience than one I had before at a Chevy dealership unfortunately. I would highly recommend John and the Northtowne Mitsubishi Dealership to purchase your next vehicle from. More

Great Experience Greg was professional, thorough and friendly. He made us welcome at Northtowne Mitsubishi. He showed us several new Outlander Sports and explained Greg was professional, thorough and friendly. He made us welcome at Northtowne Mitsubishi. He showed us several new Outlander Sports and explained the vehicles' options, features and Miitsubishi's excellent warranty. We got a great deal More

Friendly and worked to make my new car possible Went to get a new car. I'd already researched the Outlander. I called Colton and asked him to get me set up. Colton and the team was able to get me in Went to get a new car. I'd already researched the Outlander. I called Colton and asked him to get me set up. Colton and the team was able to get me in, processed and approved in 3.5 hours. I was able to drive off the lot with my new Outlander ES in time to surprise my wife. Excellent work guys,thank you! More

I could not be more happy! I called Northtowne Mitsubishi before going in, as my mom purchased her Lancer from Northtowne. The receptionist put me through to Carl, and I told hi I called Northtowne Mitsubishi before going in, as my mom purchased her Lancer from Northtowne. The receptionist put me through to Carl, and I told him on the phone what my situation was; and that I was looking for a new car. He gave me his direct phone number to his desk, and set up an appointment for me to come in at 1:30pm to take a look at some cars. I showed up to the dealership, and Carl was the first person to great me upon arrival. We made small talk for a bit, since we both ride motorcycles and are around the same age. We went out and looked at a Lancer, and I test drove it and it really wasn't bad. I had told Carl that I wanted to look at Fiat's, and he told me that was no problem at all. We wandered over to the Fiat side of the dealership, and poked around a few of them. I did see one that I really liked, so we took that one out for a test drive and I fell in love! The whole time was actually really light and fun, it was nice talking about not just the car (though he was super knowledgeable about the vehicle)! We came back to the dealership, and did the paperwork and I took my 2013 Fiat 500 Sport home that day! I'm so impressed, and I would absolutely encourage friends and family to shop for their next vehicle at Northtowne Auto Group! Carl was not just my car salesman, he ended up being a fellow motorcycle rider, a caring son who loves to brag about his mom, a therapist who listened to the mile long list of things that had gone wrong for me this week and an overall outstanding individual! I am glad I came in, I wouldn't have it any other way! Happiest girl in a fiat, Ashley Parkison More

Trade in experience. When I contacted Carl Carleton at Mitsubishi and explained that I wanted to trade in my 2011 Outlander Sport for something bigger he was willing to se When I contacted Carl Carleton at Mitsubishi and explained that I wanted to trade in my 2011 Outlander Sport for something bigger he was willing to search for what I was interested. I requested he search for a used vehicle with low mileage and a gas saver as well. When I arrived he had done his research and we set out to test drive vehicles I would be interested in. Carl was very courteous, easy to talk to and was able to answer my questions. I did purchase a 2012 Ford Escape with low mileage and equipped with flex fuel. I am very satisfied with my purchase and will recommend Northtowne Mitshubishi & Lincoln dealership to anyone and everyone I know who is interested in purchasing a new/used vehicle. Carl did an excellent job! More

A SMOOTH RIDE Paul makes the buying experience run smoothly and in a most entertaining way. I came in set to buy a V6 MKZ. But Paul deftly guided me toward the hybr Paul makes the buying experience run smoothly and in a most entertaining way. I came in set to buy a V6 MKZ. But Paul deftly guided me toward the hybrid. I have never been more pleased. On trips I've taken around the city I've gotten anywhere from 39 to 48 mpg. I've had the car 2 weeks and have put 600 miles on it. I've bought gas twice, one week apart. Neither time was the tank anywhere near empty. I paid $24 for the first "top off" and $32 for the second. Thanks Paul. This is the fourth car I've purchased from Northtowne. Paul sold me the the second, third, and fourth cars. I purposely seek him out to buy the cars. And I'm so glad he guided me toward the hybrid. I was skeptical but having driven it for two weeks, I am SOLD on it. More