
Northtowne Fiat, Lincoln, Mitsubishi, Alfa Romeo
Kansas City, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everyone we met was so friendly. We did not feel 'pounced on' but personnel was friendly and eager to offer help. Paul met us quickly. He was knowledgeable, friendly and helpful. After the sale h 'pounced on' but personnel was friendly and eager to offer help. Paul met us quickly. He was knowledgeable, friendly and helpful. After the sale he went thourgh a checklist trelling us aboaut featurest, He said it was so he wouldn't forget anything. We asked many questions and subquently have asked questions and he patiently helped. The finance guy was nice too. The polace was clean, appreciated the coffee and sweets. Nice experience. More
Everyone was extremely friendly, especially my salesperson. The transaction was smooth and easy. There was never any pressure to buy anything extra. I had an excellent experience! salesperson. The transaction was smooth and easy. There was never any pressure to buy anything extra. I had an excellent experience! More
The customer service received from Carl was very good. He answered our questions and paid attention to our needs. Thanks for a good shopping experience. He answered our questions and paid attention to our needs. Thanks for a good shopping experience. More
Friendly, knowledgeable and no pressure service with an unbeatable price! Greg was very helpful in taking the time to show me the many mkx features. unbeatable price! Greg was very helpful in taking the time to show me the many mkx features. More
Very satisfied with the entire experience at Northtowne Mitsubishi. I don't have many positive things to say about most dealers ive visited in the past. I would highly recommend Northtowne Mitsubishi to a Mitsubishi. I don't have many positive things to say about most dealers ive visited in the past. I would highly recommend Northtowne Mitsubishi to all my family and friends. Carl was a perfect example of friendliness,professionalism. carl offered a very comfortable experience to a person who is very uncomfortable with car buying. the entire experience was awesome! More
Great salesmanship and product knowledge. Anthony took his time to explain all benefits and features of several different models over two days. He followed up with phone calls and e-mails. He was a pleas his time to explain all benefits and features of several different models over two days. He followed up with phone calls and e-mails. He was a pleasure to deal with. I really am impressed with the Fiat product that I purchased and the quality and workmanship of the Sport model that I bought. Would refer anyone to Anthony for a great new car experience. More
We did a lot of research before heading out & found Northtowne Mitsubishi to be the dealer with the most impressive options for the price. We went to a few other dealers & felt as if we were practicall Northtowne Mitsubishi to be the dealer with the most impressive options for the price. We went to a few other dealers & felt as if we were practically being hunted. Carl came out & introduced himself when we had been there about 5 minutes but allowed us space to look & talk. We drove a few cars & settled with a beautiful 2012 Volkswagen Jetta. We did the financing which I got at an excellent rate. I put no money down & still got a rate under 4%. Carl moved things along smoothly as he had the car detailed & fueled up while Stan was working on getting the best rate for my loan. Carl was swift in getting things done. He was not pushy. We were allowed to decide what we wanted to look at & did not steer us to the vehicles he wanted to sell. A few other dealers pushed a particular line even though we had already told them we didn't like it. Overall an excellent experience. I purchased a Gap insurance, warranty & wheel & key service package & still can easily afford my monthly payment. I love my car & the piece of mind I have with this whole experience. I have already recommended them to a good friend. Thanks Carl & Stan. You guys really know your stuff. More
Carl came outside and greeted us immediately. He was friendly, and really seemed to care about us as customers. It was a relief after our previous visit to another dealership down the street. We told hi friendly, and really seemed to care about us as customers. It was a relief after our previous visit to another dealership down the street. We told him an idea of what we wanted and he led us to a great car right off the bat. We did a test drive and signed the papers! Carl was great at explaining all the details, and making sure we felt comfortable with everything. It made the whole process easy and stress free! To top it off, he made the experience great for my first time buying from a dealership by adding a bow to my car for pictures! I'm very happy with my purchase and will definitely recommend this dealership to any friends and family! More
The dealership was excellent. They defiantly worked with me in my particular financial situation. And as I was waiting for things, I had plenty of help with questions as needed from all employees. me in my particular financial situation. And as I was waiting for things, I had plenty of help with questions as needed from all employees. More
Their customer service is great. I have been to plenty of dealerships and got hassled. They never push you into buying anything. I will never use another car dealership when I buy another car. A+ rating. dealerships and got hassled. They never push you into buying anything. I will never use another car dealership when I buy another car. A+ rating. More