Northtowne Volkswagen
Kansas City, MO
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520 Reviews of Northtowne Volkswagen
John Howe is a really nice and helpful man! I recommend him 100%. It took a little bit of time to get all the paper work done and the car ready/cleaned. But all in all, it was a good experience. him 100%. It took a little bit of time to get all the paper work done and the car ready/cleaned. But all in all, it was a good experience. More
Great people to do business with. They are very helpful and courteous. The service department gets the work done and the car is ready when promised. and courteous. The service department gets the work done and the car is ready when promised. More
My car buying intent was solely based on meeting a $500 My car buying intent was solely based on meeting a $500 monthly payment, to my surprise I was able to do that and much more. I was upside down on My car buying intent was solely based on meeting a $500 monthly payment, to my surprise I was able to do that and much more. I was upside down on the 2008 Escalade I owned by nearly 8 grand, with little hope of finding the right car deal that would fit my new monthly car budget. I was able to find a car that met all of my new car needs and more at Northtowne VW. This is the second new car I have purchased at Northtowne VW, and each time Helen Perry and the staff there made car buying easy. More
I can't say enough good things about both Northtowne VW and Mike Maher. Northtowne VW goes out of their way to make sure that all of my service visits are quick and convenient. The showrooms are kept clean and Mike Maher. Northtowne VW goes out of their way to make sure that all of my service visits are quick and convenient. The showrooms are kept clean and attractive. And Mike will move Heaven and earth to make sure you are able to get the car you want. I've bought two cars there so far, plan to continue purchasing cars from there, and constantly recommend them to anyone in the market for a new car. THANKS. More
This is by far the most truly exceptional dealership I have ever used. Each of these people are professional, helpful, courteous and always willing to go the extra mile to make it work. I recommend this have ever used. Each of these people are professional, helpful, courteous and always willing to go the extra mile to make it work. I recommend this dealership to all my friends and co- workers More
I have purchased 7 New Volkswagen's from Northtowne VW. The Northtowne team makes buying a car fast easy and most importantly fun. Grant White and Didi Lazarus are experts and very professional and ensure The Northtowne team makes buying a car fast easy and most importantly fun. Grant White and Didi Lazarus are experts and very professional and ensure that your car buying experience is the best it can be. Then when they deliver the car, wow, you cannot believe the detail they go into to ensure you know how to operate your new vehicle. They are simply outstanding and we highly recommend Didi and Grant and the entire Northtowne VW Team to anyone who might find themselves in the need of a new or pre-owned vehicle. More
Mike was great to deal with very helpful when answering all of my quesitons abaouut the Beetle. I purchased it in July and I love my 2008 Bettle! all of my quesitons abaouut the Beetle. I purchased it in July and I love my 2008 Bettle! More
The sales staff and management are some of the best in the business. They are polite and not pushy at all. My wife hates the business side of buying a car and they were able to make her feel welcome and the business. They are polite and not pushy at all. My wife hates the business side of buying a car and they were able to make her feel welcome and did not pressure her into anything. Matt Kornblum was very accomidating and went way beyond my expectation even after I left with the car. The managers (at the time were Grant White, Russ Fortner, and Ken Keith) also work with you and will do whatever they can to get you in a car at the right price. The finance office which is normally a stressful situation was a pleasant experience with what I would consider the best finance guy in the business (Steve Murdoc). There is not a single complaint I have with the delearship and I will continue to have my vehicles serviced there as they know me, they know my car, they know my wife, and are always professional. I highly recomend this dealership to anyone looking for a car and some new friends as you do it. More
Mike is an outstanding sales person focused on customer service. You can always count on what Mike says about service, price, or any other service offered by Northtowne. Courteous and fair treatment is wh service. You can always count on what Mike says about service, price, or any other service offered by Northtowne. Courteous and fair treatment is what you can expect as a customer. More
My wife and I met Mike Lopez for the first time 20 months ago while we were looking for a car, a convertible to be exact. At first I was hesitant about looking at a VW as I remember the Bug I had as a younge ago while we were looking for a car, a convertible to be exact. At first I was hesitant about looking at a VW as I remember the Bug I had as a younger man 30 years ago, a heater that wasn't, every time I would stop at a stoplight the lights would dim, etc. Mike, handled the objections with a calmness and professionalism that truly showed his product knowledge and a personal, friendly connection to his customers, without ever being condescending or over-bearing. Since our first purchase, an EOS, 20 months ago, I have sent two of my kids down to meet with Mike and each of them have aslo purchased a vehicle from him. Our reasons, quite simply, Mike represents a dealership that is customer focused and committed to excellance. Mike himself, is a man of integrity and honesty, he will tell you the facts, the pros, and cons to allow you to make an informative decision. If he tells you something will be done, you can take it to the bank. His follow-up after the sale shows his commitment to his customers in true customer service. To date my family has purchased three VW's from Mike and Northtowne VW and I can tell you they wont be the last. Thank you Mike and Northtowne VW for being a customer focused company. More