
Northway Toyota
Latham, NY
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This is the second car we've purchased from Northway so obviously we like them. Friendly service both in sales and maintenance. With Ken, I didn't feel like I was getting pushed around or that he was tryin obviously we like them. Friendly service both in sales and maintenance. With Ken, I didn't feel like I was getting pushed around or that he was trying too hard to sell packages that I didn't really want but still informed me about some that I did want (mostly safety system stuff). I would definitely recommend both Northway Toyota Scion and Ken Feiden. More
I was trading in my 2010 FJ Cruiser and was working with one sales rep. We had some discrepancy issues and they were about to lose the deal to another dealer. Tom Pottenburgh(Sales) and Joe Daniels(Parts one sales rep. We had some discrepancy issues and they were about to lose the deal to another dealer. Tom Pottenburgh(Sales) and Joe Daniels(Parts Mgr.) stepped in, took control and made it work. Tom actually drove a 200mi round trip to personally get the vehicle and deliver it. Joe made the vehicle options that were purchased but not on the vehicle available and installed. This is a brief description of a multi-day job that does not do justice to the outstanding service provided by all departments at Northway Toyota. I buy a lot of heavy on and off road equipment and these guys rate up there at the top! Thanks for everything fellas! More
The experience I had with Northway Totota was the best I have ever had with a car dealership. The saleswoman was very knowledgeable about the vehicles. She treated both my husband and myself as equal part have ever had with a car dealership. The saleswoman was very knowledgeable about the vehicles. She treated both my husband and myself as equal partners. All of the staff in both the sales area and parts area were professional. I would definitely recommend Northway Toyota to anyone looking a for a new or used vehicle. More
Ken was just great to work with, we knew what we wanted and he didn't waste our time trying to sell us something else. He gave us a fair price on our trade-in and got through all the paperwork in good tim and he didn't waste our time trying to sell us something else. He gave us a fair price on our trade-in and got through all the paperwork in good time. We have 2 other Toyotas that we bought at Northway Toyota and their service department is excellent as well. More
We were greeted by Janine as we arrived and she proceeded to make us a deal on a used car that we felt was very attractive. Many years ago, we had a bad experience at this dealership but this interaction mor to make us a deal on a used car that we felt was very attractive. Many years ago, we had a bad experience at this dealership but this interaction more than balanced that experience. The deal was good, minimal haggeling (my pet peeve) and we were treated very nicely. This dealership had a geat deal of info posted on the internet which made the research on the vehicle that much easier. More
George Carta was such a pleasant auto sales person. He did not push us to purchase anything. He gave us exactly what we wanted for our trade in. He let us tell him exactly what we wanted and how much we did not push us to purchase anything. He gave us exactly what we wanted for our trade in. He let us tell him exactly what we wanted and how much we wanted to spend. He worked with us to get the best price for our trade in as well as out new Camry. Thank you George. Northway Toyota goes out of their way to make you a very satisfied customer. More
A great dealership to work with...sales, service and a great deal...what more could you ask for? This is the second vehicle I have purchased at Northway Toyota...it will definately not be the last! great deal...what more could you ask for? This is the second vehicle I have purchased at Northway Toyota...it will definately not be the last! A solid recommendation to friends and colleages looking for a new or used Toyota. More
George was very kind and helpful. I originally set out to purchase a brand new car, but George put me onto a great certified pre-owned and was able to get me a great deal, which saved me a ton of money!! H purchase a brand new car, but George put me onto a great certified pre-owned and was able to get me a great deal, which saved me a ton of money!! He followed through on everything he said he would do...very much appreciated! More
What a great experience with Tom! He helped my son lease a new vehicle when no one else could help him. It meant the world to my son to have a reliable car that belonged to him. a new vehicle when no one else could help him. It meant the world to my son to have a reliable car that belonged to him. More