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Northway Toyota

Latham, NY

2.9
352 Reviews

737 New Loudon Rd

Latham, NY

12110

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Showing 352 reviews

June 26, 2011

Great overall experience. I worked with Mark Evers and he was great. The process was pretty quick and painless. I didn't ever feel uneasy or unsure as I did at previous dealerships. When I went in to pick up More

by coacht14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Evers
June 26, 2011

This is the only dealership I have been to that is professional, fun and you feel like you are at home when there. Love them. They are very thorough, they explain everything and make sure you are sati More

by pcasavant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Sanderson
June 23, 2011

I am so happy the service agent Clayton was totally awesome I thought I would have to pay a lot of money and he found out that the reason my car was pumping all the time the computer was no good and he More

by sandyriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Ayers 1554
June 22, 2011

This is the fourth vehicle i have leased/purchased from Northway. By far the best dealership i have ever done business with. The sales and service dept are exceptional. They go out of their way for you! More

by depauloj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tom pottenburgh
June 20, 2011

Mark was the reason we came back after initial visit. Pay a little more for great customer service. Mark was not to pushy at all. More

by puckit717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark evers
June 17, 2011

I felt being charged $22 to install a cabin air filter a little pricey. Otherwise, service was great (oil change and tire rotation). I would continue to return here for future servicing. More

by robinmstorey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Kimberly Hansen
June 17, 2011

Northway Toyota was just an option with no great expectation in finding what my wife would like but Laura was all the difference. She was friendly, pursuasive, and committed to helping us find a veh More

by saratogaheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Sanderson, Laura Sanderson
June 17, 2011

Best new car buying experience I have ever had. It took less then one hour to get to the price I thought was fair. More

by fred227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Feiden, Adam Michelucci, Ken Feiden
June 17, 2011

Employees went out of their way to be helpfull to my wife while servicing our car. It was a little chilly in the waiting room for my wife and they went out to our car to get her jacket from it for her while More

by JoeBenoit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Hansen, Kimberly Hansen
June 15, 2011

Our experience was exceptional! This is the 6th vehicle we purchased w/ Greg Finan. We were treated with patience and kindness in a relaxed atmosphere. We arrived with very specific ideas as to what we ne More

by jkryse
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Hennessey and Greg Finan
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