
Northway Toyota
Latham, NY
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Great overall experience. I worked with Mark Evers and he was great. The process was pretty quick and painless. I didn't ever feel uneasy or unsure as I did at previous dealerships. When I went in to pick up was great. The process was pretty quick and painless. I didn't ever feel uneasy or unsure as I did at previous dealerships. When I went in to pick up the car my monthly payments had dropped by about $6 a month. They were able to get me a lower APR which was a nice surprise. I would definately do business here again. More
This is the only dealership I have been to that is professional, fun and you feel like you are at home when there. Love them. They are very thorough, they explain everything and make sure you are sati professional, fun and you feel like you are at home when there. Love them. They are very thorough, they explain everything and make sure you are satisfied with your choice made. You can't ask for anything better than this in a dealership. More
I am so happy the service agent Clayton was totally awesome I thought I would have to pay a lot of money and he found out that the reason my car was pumping all the time the computer was no good and he awesome I thought I would have to pay a lot of money and he found out that the reason my car was pumping all the time the computer was no good and he found it was under warranty. He was the best and I am very grateful to him. Sandy Rizzo Rav 4 love it More
This is the fourth vehicle i have leased/purchased from Northway. By far the best dealership i have ever done business with. The sales and service dept are exceptional. They go out of their way for you! Northway. By far the best dealership i have ever done business with. The sales and service dept are exceptional. They go out of their way for you! More
I felt being charged $22 to install a cabin air filter a little pricey. Otherwise, service was great (oil change and tire rotation). I would continue to return here for future servicing. little pricey. Otherwise, service was great (oil change and tire rotation). I would continue to return here for future servicing. More
Northway Toyota was just an option with no great expectation in finding what my wife would like but Laura was all the difference. She was friendly, pursuasive, and committed to helping us find a veh expectation in finding what my wife would like but Laura was all the difference. She was friendly, pursuasive, and committed to helping us find a vehicle that would meet our needs. We had a trade-in plus cash and test drove two RAV4's. The one we liked a lot, a Limited Edition, had everything we wanted and more but was not in our price range. Laura, working with her manager, gave us a deal we simply could not turn down. Bottom line, we have the car with low mileage and only three years old. It has already traveled to Devon, PA, Ohio, and soon, Boston, so it's had a workout. Laura was sincerely committed to helpng her customers and persistent to a fault but not overbearing. When you go there, be sure to ask for her. More
Employees went out of their way to be helpfull to my wife while servicing our car. It was a little chilly in the waiting room for my wife and they went out to our car to get her jacket from it for her while while servicing our car. It was a little chilly in the waiting room for my wife and they went out to our car to get her jacket from it for her while he waited. More
Our experience was exceptional! This is the 6th vehicle we purchased w/ Greg Finan. We were treated with patience and kindness in a relaxed atmosphere. We arrived with very specific ideas as to what we ne we purchased w/ Greg Finan. We were treated with patience and kindness in a relaxed atmosphere. We arrived with very specific ideas as to what we needed and we were given a generous selection. We never once felt like we were in a sterotypical "salesman" atmosphere. I felt like we had complete control. We never needed to negotiate because we were given a fair and HONEST deal for both the new car and our trade in. They went above and beyond what was expected for a sale. We are thrilled w/our used Sienna and will return when we are ready for our next car. I would HIGHLY recommend them to anyone looking for a new or used vehicle!! More