
Northway Toyota
Latham, NY
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I brought in the care due to damage of the plastic component of the rear bumper. The employee toook a quick look at it and said he would give it a go with a quick heat based repair. Within 10 minutes, component of the rear bumper. The employee toook a quick look at it and said he would give it a go with a quick heat based repair. Within 10 minutes, the vehicle was returned with only a barely perceptible dink left in the bumper! The employee did not charge for this rapid procedure! I will definitely return for any body repairs needed in the future . More
Bill was a great salesman. I am a very difficult customer and he worked hard with me to get my business. I could have received a little more for my trade but with the hard economy there is no telli customer and he worked hard with me to get my business. I could have received a little more for my trade but with the hard economy there is no telling what I would have got on my own. The dealership had the car immaculate and all paperwork ready when I got there. Bill was always available on his days off to answer any questions via his cell phone. I would buy another car from Bill and would recommend him to friends. More
Buying my new truck was actually an enjoyable experience thanks to Anthony. He knew what I was looking for, got me a fair deal for my trade and found my truck in Vermont in a short amount of time. thanks to Anthony. He knew what I was looking for, got me a fair deal for my trade and found my truck in Vermont in a short amount of time. More
I called about having damage to my vehicle repaired (a sideview mirror). The body shop manager asked if I could bring the vehicle in so it could be assessed. I did, and not only did he assess the damage sideview mirror). The body shop manager asked if I could bring the vehicle in so it could be assessed. I did, and not only did he assess the damage, he determined that it could be repaired on the spot. This was the best service I ever received! Thank you, Northway Toyota/Scion. More
Laura was very friendly and displayed patience during the entire process - from the first day to the final sale. She was able to address my many questions and concerns. This was my first experience purchas entire process - from the first day to the final sale. She was able to address my many questions and concerns. This was my first experience purchasing through a dealership. The ride was a smooth one. A road that I would travel again. I give Laura and the dealership two thumbs up. More
The quality of service and help from sale person John Oconner really seal the deal. They went beyond our expectations (very friendly)in purchasing this vehicle. Thank You Oconner really seal the deal. They went beyond our expectations (very friendly)in purchasing this vehicle. Thank You More
Tom was fantastic. Gave me a good price for trade-in and met my level for monthly lease payment. He did it quickly and his expertise closed the deal!!!! met my level for monthly lease payment. He did it quickly and his expertise closed the deal!!!! More
Purchasing a new Camry was made easy by receiving a decent price that was acceptable to us. I dislike having to haggle for a price and did not have to do that for this purchase. One reason for choosi decent price that was acceptable to us. I dislike having to haggle for a price and did not have to do that for this purchase. One reason for choosing this dealer is that I have purchased two previous vehicles there and had them serviced at Norhway. I am more than satisfied with the service that I have received and look forward to continuing that relationship with my new Camry. More
My husband and I went to Northway Toyota because it was one of the few Toyota/Scion dealerships open on a Sunday. I knew exactly what I needed - a new Scion tC since i had a 2006 tC already. The experien one of the few Toyota/Scion dealerships open on a Sunday. I knew exactly what I needed - a new Scion tC since i had a 2006 tC already. The experience at the dealership was the best one we ever had at a dealership, we told them what we wanted negotiated for about 10-15 min and at the end I think both sides felt like they made a good deal. OUr sales rep, Bill Hoogeven was great and down to earth - I would definitely go back to Northway Toyota and recommend Bill! More
The overall experience went well. I always think I might have gotten a better deal if I was a little aggressive. I don't like buying a car because of the "wheeling and dealing" of it all but Liam wasn't pus have gotten a better deal if I was a little aggressive. I don't like buying a car because of the "wheeling and dealing" of it all but Liam wasn't pushy which I did appreciate. More