Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northwest Chevrolet GMC Cadillac of Bellingham
Bellingham, WA
2,189 Reviews
Here at Northwest Chevrolet GMC Cadillac Of Bellingham we make customer satisfaction our #1 priority. We are under new ownership for the last 6 years and are proud of the progress we have made in transforming this dealership into a high volume store with a great reputation! We have a great selection of brand new Chevrolet, GMC, and Cadillac, as well as a huge selection of all pre-owned makes and models. All of our pre-owned vehicles are reconditioned to the highest of standards and priced to move quickly! We look forward to helping you any way we can for sales, service, parts, or any other automotive need you might have. Thank you for considering us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,189 reviews
Verified Customer
November 23, 2020
The first time I called to make an appointment I was told the service dept would call me back. 2 days later with no call back I called again. I called and let them know what was wrong with the car. The to the service dept would call me back. 2 days later with no call back I called again. I called and let them know what was wrong with the car. The touch screen didn't work when touched.. so i had to have an appointment to get it diagnosed..i was told it would/could take 1-2 hours.. it took 3 hours to tell me i need a new touch screen for 1500.00. you offer no courtesy car...? after 2.5 hours/ i saw the car parked where the completed cars are parked-not sure how long it had been there. i asked about the car and was told it was getting washed.. was told they would come and get me when it was ready. 30 minutes later i went and told them I needed to get to an appointment. They said it hadnt come back from getting washed yet, and I said I think its parked right there.. It was my car that had been there for who knows how long. After paying $150.00 to be told I need a 1500 part to replace my touch screen I get to my car which has NOT been washed.. So much for getting the Cadillac "service" Nope, I will go elsewhere for my Cadillac needs. More
by ESTHER0
Employees Worked With
I dont know who
November 21, 2020
Almost a no on selecting for the service center yes/no tab. I do say yes because of the customer service behind the desk. But I will say oil cap was left off and it was a 90+ mile round trip to get fixed. tab. I do say yes because of the customer service behind the desk. But I will say oil cap was left off and it was a 90+ mile round trip to get fixed. Of course my wife took it it and did not know what to look for after the service. Like the CHECK ENGINE light over both days. Yes, maybe she would not be driving if she does not know to look at that. Good thing I have On-star and they alerted me. Also my tire pressures are still very low after the second trip up there. I drove the truck 20 miles today and the pressures we never above 33psi. More
by tblake20
Employees Worked With
November 18, 2020
I have been a loyal customer since Jerry Chambers owned this dealership, The service department is above and beyond excellent. I recommend the people that work here al get a raise. this dealership, The service department is above and beyond excellent. I recommend the people that work here al get a raise. More
by HCAGEY
November 17, 2020
Other than the cost of the experience it was really great! Thank you again! Not your fault I have good taste in trucks:/)! God bless all great! Thank you again! Not your fault I have good taste in trucks:/)! God bless all More
by cdabney7
Employees Worked With
Mckenna Styrk, David Kelly, Emmanuel Hernandez
November 17, 2020
Excellent service. Salesperson was knowledgeable and finance department got me a very loan loan rate for the car I wanted. Very happy with this transaction finance department got me a very loan loan rate for the car I wanted. Very happy with this transaction More
by dennisk92
Employees Worked With
November 16, 2020
Jason was fantastic at getting my car in and done quickly. I had forgotten that they were unable to give rides to work and Jason was quickly able to get my car in and done in a short amount of time. quickly. I had forgotten that they were unable to give rides to work and Jason was quickly able to get my car in and done in a short amount of time. More
by CLP759
Employees Worked With
November 15, 2020
Been servicing my Saturns there since Saturn closed. Friendly, helpful an honest. Love my go to guy. Wouldn’t change going here for any reason. Friendly, helpful an honest. Love my go to guy. Wouldn’t change going here for any reason. More
by KITTENMAX
Employees Worked With
November 14, 2020
Bought a new Duramax Silverado and it was the most pleasant auto buying experience Ive ever had. Johnny the sales manager was very knowledgeable and professional. His assistant Dominick was prompt a pleasant auto buying experience Ive ever had. Johnny the sales manager was very knowledgeable and professional. His assistant Dominick was prompt and helpful providing requested info. Johnny understood my needs and steered me to the perfect model with no pressure to buy. 10 Stars! More
by randymytruck
Employees Worked With
Johnny
November 13, 2020
We were in town for a few days and had written down the wrong date for our appointment but they got us right in and took care of what we requested timely and professionally. wrong date for our appointment but they got us right in and took care of what we requested timely and professionally. More
by ann_richards44
Employees Worked With
