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Nucar Chevrolet of Lowell

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.6
1,041 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
Contact Dealership

831 Rogers St

Lowell, MA

01852

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Showing 1,041 reviews

March 11, 2024

Arrived had brakes replaced on the back of truck. Left the building got less than a mile away and returned due to a problem with the rear brakes More

by jdramsdell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 15, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback. We strive to ensure every job we do is 100%, and I apologize for the inconvenience. I have reviewed our quality control process with our Team and am happy to review the situation with you as well so you have a clear understanding. Please feel free to contact me with any questions or concerns. - Steve Alesse, General Manager

March 10, 2024

Friendly, clear communication Brought car in for problem diagnosing and was successfully able to find and record the error codes while they were still actively on More

by Lucaskessler
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim O'Brien
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Mar 13, 2024 -

Nucar Chevrolet of Lowell responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - Steve Alesse, General Manager

March 09, 2024

Everyone was professional and courteous. They had my truck done fairly quickly and were through in explaining what had been done for my tune up! Great service. More

by C_ALEJANDRO
Recommend Dealer
Yes
Employees Worked With
Steven Alterio
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Mar 11, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words. I am very happy to hear that our staff was so attentive during your visit to our dealership! Thank you again and I look forward to working with you again in the future! - Steve Alesse, General Manager

March 07, 2024

Listen to what I was looking for and was responsive when I needed him and had questions More

by AMERIKA32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel
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Mar 08, 2024 -

Nucar Chevrolet of Lowell responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! - Steve Alesse, General Manager

March 04, 2024

Attentive, helpful and flexible as I went in wanting a certain car and ended up with another one More

by MSHUTT0
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Nunn
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Mar 06, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your new car. We hope to see you back for scheduled maintenance or anything else we can help you with! - Steve Alesse, General Manager

March 04, 2024

Since the time that I changed my servicing dealership to Nucar Chevrolet in Lowell, my experience has been nothing short of exceptional in all areas. More

by jrugg213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dolci
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Mar 06, 2024 -

Nucar Chevrolet of Lowell responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - Steve Alesse, General Manager

March 04, 2024

Could not install my part then tried to give be run around about returning item I had to literally call GM to get correct answer then they changed their toon More

by MDC377
Recommend Dealer
No
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Mar 07, 2024 -

Nucar Chevrolet of Lowell responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. - Steve Alesse, General Manager

March 03, 2024

For the most part, it’s a pretty good dealership, people are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was to More

by AuntieSassy4
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you. Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

March 03, 2024

Extremely expensive and unnecessary when it comes to service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountabilit More

by aboisvert978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Alesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heath
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Mar 05, 2024 -

Nucar Chevrolet of Lowell responded

Please contact me at your earliest convenience so that I can understand your issue and get you the help that you need. Sincerely, Steve Alesse, General Manager

March 01, 2024

Great experience with all the service Was an outstanding place nice and clean and speedy service More

by P.demonico
Recommend Dealer
Yes
Employees Worked With
Don't remember but great guy
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Mar 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! - Steve Alesse, General Manager

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