Steve Alesse
Steve Alesse at Nucar Chevrolet of Lowell
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Steve Alesse

General Manager

Nucar Chevrolet of Lowell

831 Rogers St
Lowell, MA 01852

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4.4
18 Reviews

Dealership Experience

11 yrs, 3 mos

4.4

18 Reviews

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18 Reviews of Steve Alesse

May 05, 2024

Dealership Rating
Employee Rating

Great dealership! !! Friendly staff!! Would definitely buy all my cars from this dealership. Great buying experience. More

by PMORSE1045
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 08, 2024

Nucar Chevrolet of Lowell responded

It is wonderful to hear that our team was able to provide you with a great buying experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. - Anthony Scenna, Lead Sales Manager

May 04, 2024

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From sales to service everyone is super friendly and professional! I will continue to buy vehicles and tell everyone looking to buy to go here ! More

by LHAYDEN319
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stempien, Blaine Marren

May 07, 2024

Nucar Chevrolet of Lowell responded

Thank you for the feedback! I am happy to hear about your positive experience at Nucar Lannan Chevrolet of Lowell, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! - Anthony Scenna, Lead Sales Manager

May 02, 2024

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Pedro is an exceptional employee who went above and beyond to make sure the purchase of my new car went flawlessly. More

by Tgremila
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pedro Luna

May 04, 2024

Nucar Chevrolet of Lowell responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Pedro went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! - Steve Alesse, General Manager

March 09, 2024

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I appreciate your team upselling me on the extended warranty which noone can provide me information on nor give me their contact information. Please note I purchased this vehicle approximately 6 months More

by Alley B
Service Price Transparency
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Service Time
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Recommend Dealer
No
Mar 12, 2024

Nucar Chevrolet of Lowell responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 03, 2024

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Extremely expensive and unnecessary when it comes to service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountabilit More

by aboisvert978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2024

Nucar Chevrolet of Lowell responded

Please contact me at your earliest convenience so that I can understand your issue and get you the help that you need. Sincerely, Steve Alesse, General Manager

March 03, 2024

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For the most part, it’s a pretty good dealership, people are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was to More

by AuntieSassy4
Recommend Dealer
Yes
Mar 06, 2024

Nucar Chevrolet of Lowell responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you. Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

January 19, 2024

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Great experience Pedro makes it super easy. This is my 2nd car purchased here and I’ll be back for my 3rd More

by Angelo P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Nucar Chevrolet of Lowell responded

Thank you for leaving us this great review, Angelo. I am very happy to hear that Pedro could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Steve Alesse, General Manager

December 01, 2023

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Great job on my car great mechanics especially scott and Dylan .. everyone is very friendly… More

by SERIOUS2
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2023

Nucar Chevrolet of Lowell responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. - Steve Alesse, General Manager

November 30, 2023

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Employee Rating

This is my second colorado from Lannon Lowell. I've had good experiences each time. Pedro has been excellent. More

by BOB-DOYLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stempien, Pedro Luna

Dec 01, 2023

Nucar Chevrolet of Lowell responded

Bob, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - Steve Alesse, General Manager

November 28, 2023

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I bought many cars over the years and the interaction all the way through the sale was outstanding. No surprised and they delivered exactly what they said. More

by ED_DEVITO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2023

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - Steve Alesse, General Manager

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