Nucar Chevrolet of Lowell

He was friendly and normal, not over the top like some can be. I felt he was very trustworthy can be. I felt he was very trustworthy More

I scheduled and confirmed an appointment in advance for a specific time. Upon arrival, the staff was courteous and offered a shuttle service because I was informed that a routine oil change would take approx specific time. Upon arrival, the staff was courteous and offered a shuttle service because I was informed that a routine oil change would take approximately 1.5 to 2 hours. Unfortunately, the shuttle service took nearly 50 minutes to arrive at the dealership and transport me home. More concerning, the oil change ultimately took approximately seven hours to complete, far exceeding the timeframe that was communicated to me. This level of delay creates a significant inconvenience for working individuals who plan their schedules around service appointments and the estimated completion times provided by the dealership. Regrettably, this was not my first experience with service-related delays. When I purchased the vehicle, I had to make multiple trips back to the dealership to complete the inspection process and finalize paperwork. While the staff has been professional and courteous, the repeated scheduling and service delays have been frustrating and have negatively impacted my overall customer experience. More

Unprofessional, was lied to, and tried to scam me for $15'' $1500 Awful experience from Nucar $15'' $1500 Awful experience from Nucar More

Amazing service , price , and patience Highly recommend Amazing service , price , and patience .. highly recommend Amazing service , price , and patience .. highly recommend More

The service was great, but there was an issue with a coupon being added to my reservation (didn't show up for service person) and was not honored. I can only assume something needs to be fixed with the coupon being added to my reservation (didn't show up for service person) and was not honored. I can only assume something needs to be fixed with the appt software. More

Friendly, knowledgeable and took time to provide information to us. A pleasure to work with and an asset to dealership information to us. A pleasure to work with and an asset to dealership More

Great Very easy and seamless Took care of my rental Made sure I had everything I needed sure I had everything I needed More

Had a great experience! I left my car, a rental car was arranged in advance for me. The body work was done quickly, and the car was vacuumed and tires shined as if new! Fo I left my car, a rental car was arranged in advance for me. The body work was done quickly, and the car was vacuumed and tires shined as if new! Folks were pleasant, and I received status texts. Highly recommend! More

Took my truck there for a simple check because I had my Engine light on. Everything was fine. They did their general inspection and said I only need front and rear pads replaced. The moment I brought the t Engine light on. Everything was fine. They did their general inspection and said I only need front and rear pads replaced. The moment I brought the truck back home, I had more lights popping up! I took the truck back first thing the following week and they found all kinds of issues costing me $2k! Robbery! This is the last time they will ever see me. More

Ive been a customer for years and always been satisfied with the buying process and helpfulness. with the buying process and helpfulness. More