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Nucar Chevrolet of Lowell

Lowell, MA

4.5
782 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 782 reviews

April 23, 2013

THE EXPERIENCE WE HAD WITH JIMMY T WAS AWESOME. HE LISTENED TO WHAT I HAD TO SAY AND WHAT I WANTED. HE WAS ABLE TO ANSWER ALL MY QUESTIONS WITHOUT HESITATION. JOE BAKER WAS AWESOME AS WELL. HE EXPLAIN More

by rjellisonsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Baker, Jimmy Tsitsianopoulos
April 18, 2013

My initial impression of Jimmy T was he was down to earth, listened to what my husband and I wanted in a vehicle unlike other dealers we had been to. Jimmy made this experience seamless and enjoyable. More

by melkenr92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
April 15, 2013

Jimmy T. approached us immediately upon arrival. He was friendly, professional, knowledgable and I felt as though he would get me the best deal possible. At no time did I feel pressured to buy which reall More

by hpalomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Tsitsianopoulos
April 01, 2013

The Sales team and management was extremely helpful in my need to lease a new vehicle. They answered all of my questions without any hesitation,when starting the approval process they told me step by step wh More

by eroc7886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Jacques, Joseph Baker, Mike "Marty" Martyniak
March 31, 2013

Phil was very helpful in making sure we understood everything the truck and the dealership had to offer. Good overall experience. Much better than expected More

by Himelvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 07, 2013

I have never been better treated by a car dealership. I never felt pressured into anything; options were explained, advocated for perhaps, but they never tried to convince me of anything. They had no prob More

by edwindrood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Baker
February 26, 2013

Avoid this place like the plague! Very unprofessional and extremely dishonest. Don't waste hours of your time here. I had found a car and after hours of waiting in the office, signing papers, and giving them More

by wendelynnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 19, 2013 -

Nucar Chevrolet of Lowell responded

Good Afternoon Wendy, My name is Mike Martyniak, and I am the director of Business Development and Customer Relations here at Lannan Chevrolet of Lowell. I want to apologize up front that you feel as though your visit with us went so poorly. The Lannan family has been in business for close to 60 years, and over that time they have developed a reputation for doing the right thing in their dealings with thousands of customers over that time period. We always strive to ensure that we make lifetime customers out of everyone who walks through our doors, because in this business, repeat and referral customers are invaluable. It's quite obvious that you feel that this was not the case in our dealings with you, and again I want to apologize that you feel that way. Some efforts were made both on my part and the part of our General Manager, Steve Alesse, to reach out to you to see if we could resolve this in any way, and while those attempts were unsuccessful, we would still love the opportunity to give you an audience for any further discussion on the matter. While I understand you have already procured another vehicle, and we wish you the best of luck with it, any suggested efforts on our part that could work to make you a positive beacon of this dealership moving forward would be met with open ears. Thank you again for your time. Best Regards, Mike Martyniak Director of Business Development/Customer Relations Assistant Lannan Chevrolet of Lowell 978 569 2130

February 04, 2013

I purchased back in 2001 a new Chevy Impala right out of the showroom and had it serviced at Lannan all these years. I was always treated with such respect and knew my car was well cared for. The service de More

by DMCAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Baker
November 15, 2012

I dealt with Phil Ritter who was easy to talk with about my choosing the right vehicle for me. He was very thorough in is assessment of what I was looking for as well as the best choice for my situation. More

by onbigben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Ritter
November 04, 2012

I purchased a new Silverado and I could not be happier with my experience at Lannan. I changed my delivery date several times and it was never a problem, when I picked up my truck everything was ready. I More

by paul.rettman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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