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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
666 Reviews
Call Service Center (978) 458-2526

666 Reviews of Nucar Chevrolet of Lowell - Service Center

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December 06, 2024

Professional, courteous and very prompt. Mitchell was great. His communication one point and follow up was thorough. More

by JMBRQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell in service
Report | Print
Dec 09, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm glad to hear that Mitchell provided you with great service and thorough communication at Nucar Chevrolet of Lowell. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

December 06, 2024

Horrible customer service. Never been lied to so much in my life. I would give this place 0 stars if it was an option. Will tell everyone I know to stay away. More

by Mmssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Some chick with an A name
Report | Print
Dec 10, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience. We understand your frustrations and take your feedback seriously. At Nucar Chevrolet of Lowell, we strive for the best customer service, and your experience does not reflect our standards. I invite you to reach out to me directly to discuss your concerns further, as we value the opportunity to make things right. Your satisfaction is important to us. - Steve Alesse, General Manager

December 05, 2024

Nice Chevrolet around to have your dealership stuff done and GM ACDelco parts found p More

by Cristopher Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim O'Brien
Report | Print
Dec 06, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your positive experience! I'm glad to hear you appreciate Nucar Chevrolet of Lowell. Your support means a lot to me. I look forward to seeing you again for all your dealership needs! - Steve Alesse, General Manager

December 04, 2024

Jamal was very knowledgeable, professional and friendly. He kept me up to date with the progress that was being made. I appreciate that the staff went the extra mile to find the car I wanted More

by KINNALS
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Antongeorgee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind review! We’re thrilled to hear Jamal provided such excellent service and kept you informed throughout the process. It’s great to know our team went the extra mile to find the perfect car for you. Enjoy your new vehicle!

November 29, 2024

Jim was unbelievable took really good care of me thank you he’s a keeper More

by Wllrussell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O’Brien
Report | Print
Dec 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for the fantastic review! We’re thrilled to hear that Jim took such good care of you at Nucar Chevrolet of Lowell. We pride ourselves on our team's dedication to customer service. We look forward to welcoming you back soon! - Steve Alesse, General Manager

November 25, 2024

The dealer makes it easy to pick what vehicle and color I was looking for in the lot. More

by V4K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your positive feedback! We're thrilled to hear that you found it easy to select the vehicle and color you wanted. At Nucar Chevrolet of Lowell, we strive to make the car-buying experience as smooth as possible. We look forward to welcoming you back in the future! - Steve Alesse, General Manager

November 23, 2024

I really appreciated Jim O’Brien keeping me informed about warranty coverage for work being done and the text and online work approval system is very convenient. More

by JPGUERARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim O’Brien
Report | Print
Nov 25, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback! We are glad to hear that Jim O’Brien was able to keep you informed about the warranty coverage and that you found our text and online work approval system convenient. At Nucar Chevrolet of Lowell, we strive to provide the best service to our customers. We look forward to seeing you again soon! - Steve Alesse, General Manager

November 21, 2024

Wish the excepted American Express. Jim is great ! Have bought many vehicles at this location. More

by Claquidara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, service
Report | Print
Nov 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! We’re glad to hear you’ve had a great experience with us at Nucar Chevrolet of Lowell and appreciate your loyalty. We're always here to help with your vehicle needs, so we hope to see you again soon! - Steve Alesse, General Manager

November 21, 2024

Great service, clean place. And pleasant staff. But the constant reminders for book service is very annoying especially when you are already scheduled! More

by CMTURGEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Marren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your feedback! We’re glad you had a great experience with our clean facility and pleasant staff at Nucar Chevrolet of Lowell. We appreciate your input regarding the service reminders, and we will certainly look into how we can improve in that area. We hope to see you again soon! - Steve Alesse, General Manager

November 18, 2024

First trip to Chevy in Lowell. Fast service and super nice guy at the desk, Bryan. Not pushy or trying to sell me stuff I didn’t know just because my car has a lot of miles. Thanks More

by ChevyMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Nov 20, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience at Nucar Chevrolet of Lowell, especially with Bryan's friendly and non-pushy approach. I aim to provide our customers with the best service, and your feedback confirms that we're on the right track. I look forward to seeing you again soon! - Steve Alesse, General Manager

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