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Nucar Chevrolet of Lowell - Service Center

Lowell, MA

4.6
661 Reviews

661 Reviews of Nucar Chevrolet of Lowell - Service Center

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October 31, 2024

So disappointed and disgusted. They had my husbands truck for almost a month for engine work. And still had not started working on it. No explanations barely any contact from the More

by Crazywife43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Nov 02, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your experience with us. I understand how frustrating it must have been for you and your husband regarding the lack of communication and progress on the truck. Your feedback is valuable, and I assure you that we are committed to improving our service at Nucar Chevrolet of Lowell. I encourage you to reach out to us directly to discuss your concerns further, as we strive to address all customer experiences seriously. Thank you for your feedback. - Steve Alesse, General Manager

October 28, 2024

Bryan in service helped my older grandparents out 2 times and I had to say something. They came home and just bragged about how this “sweet man took care of us again” I haven’t met him but I wasn’t sure wher More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 30, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Bryan provided exceptional service to your grandparents at Nucar Chevrolet of Lowell. It's always our goal to treat our customers like family, and it sounds like he truly made an impact. We appreciate your kind words and hope to see you all again soon! - Steve Alesse, General Manager

October 27, 2024

Their customer service is outstanding. Never had an issue. The prices on service are also fair and affordable. More

by MISFITJESSY666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I am thrilled to hear that you found our customer service outstanding and that you appreciate our fair and affordable prices at Nucar Chevrolet of Lowell. I look forward to serving you again in the future! - Steve Alesse, General Manager

October 27, 2024

The staff were very helpful, they showed they cared about my concerns about the repairs and the cost, they also offered transportation while my car being serviced. More

by cashqueen2052
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't have his name
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful feedback! I'm thrilled to hear that our staff at Nucar Chevrolet of Lowell were able to assist you and address your concerns about repairs and costs. It's great to know that our transportation service made your experience more convenient. I appreciate your support and hope to see you again for any future needs! - Steve Alesse, General Manager

October 27, 2024

This service center was very helpful, responsive, worked with our warranty and repaired my vehicle faster than expected. More

by Briteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I'm thrilled to hear that our service center at Nucar Chevrolet of Lowell was helpful and responsive while working with your warranty. It's great to know we could repair your vehicle faster than expected. I appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager

October 26, 2024

Great dealership, great service, awesome all around! We would recommend them to anyone in the market for a new or used vehicle! More

by hezzy115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dolci
Oct 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your wonderful review! I truly appreciate your kind words about Nucar Chevrolet of Lowell and I am thrilled to hear that you had a great experience with us. Your recommendation means a lot, and I look forward to serving you and your friends in the future! - Steve Alesse, General Manager

October 23, 2024

Kept me informed the whole time fixing my car. Friendly and helpful when I picked it up More

by toddbates64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in the collision center
Oct 25, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your kind words! We at Nucar Chevrolet of Lowell appreciate your feedback and I am glad to hear that you felt informed and supported during the repair process. Our team thrives on providing friendly and helpful service. I look forward to assisting you again in the future! - Steve Alesse, General Manager

October 20, 2024

My go to place ! -when i have a problem, when i need service, when i want to buy! It's that simple! Satisfaction, dependability, peace of mind! More

by SKOOTR152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your fantastic review! We're thrilled to be your go-to place for all your needs. Your trust in us means a lot, and we’re always here to provide satisfaction, dependability, and peace of mind. Looking forward to assisting you again!

October 20, 2024

Excellent service! Both Lisa and Jim were fast in responding to my need. Thank you very much! More

by GABEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your great review! We're so glad to hear that Lisa and Jim provided excellent and prompt service. If you ever need anything else, don’t hesitate to reach out!

October 18, 2024

First observation- inside and out was spotless. Blake Nunn (salesman) was outstanding. He couldn’t do enough for me and met all my customer needs. Very informative. Every step of the process was as More

by LADY-BUG1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for your wonderful review, Don! We're thrilled to hear that Blake provided such an outstanding experience and met all your needs. Your recommendation means a lot to us, and we’re glad everything went smoothly. If you need anything else, we’re here to help! Safe travels!

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