Nucar Chevrolet of Lowell - Service Center

warranty repair My 2013 Avalanche had catastrophic oil pressure failure due to a design flaw with the 5.3 engine. My service adviser , Vicki, took control of the ent My 2013 Avalanche had catastrophic oil pressure failure due to a design flaw with the 5.3 engine. My service adviser , Vicki, took control of the entire process working to insure that my extended warranty covered the full engine replacement minus the required deductible. I can say enough good things from the communication on updates to working on my behalf to insure that my truck will last for years to come. More

Wonderful, as Always I went in for a very routine oil change and inspection sticker. I have always enjoyed my experience here and am always amazed at how friendly the staf I went in for a very routine oil change and inspection sticker. I have always enjoyed my experience here and am always amazed at how friendly the staff is and how quickly they got my stuff done! I was told over an hour just because of the day and I was okay with that. What I didn't expect was to have it done in 45 min! Thank you for your great service! More

Not too impressed I said yes, but I thought the service center was a bit rude. I hope id needed my next experience is better. Thanks Dawn Dery I said yes, but I thought the service center was a bit rude. I hope id needed my next experience is better. Thanks Dawn Dery More

decent My visit with the service department was very good. Then i went to check out, the lady at the counter was unbelievably rude. She was paying more atten My visit with the service department was very good. Then i went to check out, the lady at the counter was unbelievably rude. She was paying more attention to her child who was behind the counter playing with customer paperwork.. when i told her why i was there, to pick up my car, she abruptly interupted, “hold on” with a nasty look. i have never been treated like this at this location and i was very surprised and disgusted.. More

Routine service Scheduling and appt reminder easy and courteous. Oil change and tire rotation, and they washed the car too, nice touch! Feel taken care of when I am t Scheduling and appt reminder easy and courteous. Oil change and tire rotation, and they washed the car too, nice touch! Feel taken care of when I am there. Ty to Mark! More

Great service time Not sure why this went to Blake as I am him father Darren and vehicle is in my name. Anyway, I did not have an appointment for the Saturday morning. Not sure why this went to Blake as I am him father Darren and vehicle is in my name. Anyway, I did not have an appointment for the Saturday morning. I was the 2nd vehicle inline to get in at 7am. My service was completed in just over 1 hour with no appointment. How could I ask far any more than that. I have always gotten good service at Lannon of Lowell. I have many vehicle in our family that have been purchased from and serviced at Lannan, Happy customer here. Just hope that Chevy does not move to Mexica fully as I would have to never buy another one again. More

Oil change Jimmy helped schedule everything for me such a great guy and very helpful and honest !!! Had to pick my truck up after hours and everyone was helpful Jimmy helped schedule everything for me such a great guy and very helpful and honest !!! Had to pick my truck up after hours and everyone was helpful and pleasant More

Excellent service I am very happy with Lannan Lowell Chevrolet's auto service with Jack Adams they are provided very friendly and excellent quality service with afford I am very happy with Lannan Lowell Chevrolet's auto service with Jack Adams they are provided very friendly and excellent quality service with affordable price. . More

Decrease in quality of service Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for Hello, Let me qualify this first; your public service employees have been suburb and I have no complaints against them. I have been with Lannan for several year now, leasing 2 vehicles. For the first couple of years I was very pleased with the quality of service. for leased vehicles you offered (I think) 3 free oil changes, paper mats put on the floor, the car washed after every service. This most recent service I requested an oil change, tire rotation, a sticker and to have a slow leak fixed in the front left tire. Upon completion of the service it was explained to me the mechanic could not find a leak, he used the spray soap method I think. They said maybe I could bring it back at a later date and have him dip the tire in water to completely check. I know it has a leak because I put air in it once a week. Why could they have not fixed it that day? Also the same tire has a slow leak in the same spot which means the tires were not rotated. No mats were put down and , I guess, you do not wash the vehicles any more. This will be my last vehicle purchase/lease from your establishment. Thank you for your kind attention Dave Hammond More

Great service! Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. Everyone was very friendly and helpful nice waiting room to watch TV while you wait. Had my oil changed and tires rotated it took about an hour. More