Nucar Chevrolet of Norwood

It was pleasure doing business with them It was a pleasant and successful experience and would recommend this place to friends and family and would buy my next car from them again It was a pleasant and successful experience and would recommend this place to friends and family and would buy my next car from them again More

Worst experience with a car EVER Purchased a 2019 with 2106 miles on it. Picked up a car with 3160 miles on it. Was bullied into financing but refused it, so couldn't get best price. Purchased a 2019 with 2106 miles on it. Picked up a car with 3160 miles on it. Was bullied into financing but refused it, so couldn't get best price. The car wasn't even cleaned or detailed, oil wasn't changed. Front suspension is very suspect but I wouldn't have these jokers look at it anyway. Professionalism and detail is not their strong suit. When picking up the car the salesman, want even get rob he promised he would be, he had me say up Onstar, on the wrong car! Then said OK, you're good to go. Uhhh no! This car had no plates or registration!! Ohhh, it's the wrong car.... DOH! Time to find a real cat dealer..... More

Great Service from Shawn I bought a GMC Terrain from this dealership a month or so ago. Shawn is one of the best salesmen i have dealt with. No pressure, easy going, called wh I bought a GMC Terrain from this dealership a month or so ago. Shawn is one of the best salesmen i have dealt with. No pressure, easy going, called when he said he would, did what he said he would. The whole experience was very relaxed. I found the car online, came prepared with comps and expected a certain price. I expected to get the price but the service was a bonus. They even send me a check back for the registration i did not end up doing with them. Best car experience i have had so far. More

bought a truck Great service. extremely easy to work with and a very relaxed environment. Tony didnt push anything and work with us in every way possible in order to Great service. extremely easy to work with and a very relaxed environment. Tony didnt push anything and work with us in every way possible in order to have a good experience More

Very friendly not a typical sales person We had Marsshel at Boch Hyundai. Gave great facts about the car and helped us get with in my budget. Was not your typical sales man. We had Marsshel at Boch Hyundai. Gave great facts about the car and helped us get with in my budget. Was not your typical sales man. More

They came to play! I did a ton of back and forth with another large dealer and then came in to Boch with the numbers. Boch Chevy quickly beat both the lease numbers and I did a ton of back and forth with another large dealer and then came in to Boch with the numbers. Boch Chevy quickly beat both the lease numbers and the trade-in number. Awesome! More

Never again All I kept hearing was what they can’t or won’t do...wouldn’t remove the running boards or place mud flaps even though I offered to pay. Salesman sc All I kept hearing was what they can’t or won’t do...wouldn’t remove the running boards or place mud flaps even though I offered to pay. Salesman screwed up the registration I was transferring then makes it my responsibility to clean it all up Was told they couldn’t and didn’t match the paint to cover scratches in the door threshold because the body shop wouldn’t help with that More attention needs to be placed on the customer and less on interdepartmental squabbles... Verrry dissatisfied with the “ service “ and will never buy another vehicle here again More

Horrible experience They were quick to get papers signed and take the payment for the vehicle. Had repair work in writing from the dealership that was supposed to be don They were quick to get papers signed and take the payment for the vehicle. Had repair work in writing from the dealership that was supposed to be done before delivery. They did nothing on the work order and on top of that they gave me a vehicle with a Rejection sticker. Said I needed to drive it 100-200 miles and then I could bring it back for a sticker , free of charge. When I went back and complained the sales manager Mike said I could return the vehicle but wouldn’t receive any credit on tax , title , Reg, etc even though I was in possession of it for less than 2 hrs. I then offered to buy a higher priced vehicle if they would take the vehicle back but again he couldn’t be bothered to offer any help or guidance. When I asked if I should get a lawyer he just shrugged. By far the worst car buying experience I have ever had. I have decided to have the vehicle repaired elsewhere out of my own pocket for sanity sake. More

Sales and service Great sales and service from Shawn Frazier ,Yvonne Dyer, Dennis Aceto at Boch Chevrolet, very meticulous and courteous. I would also recommend them to Great sales and service from Shawn Frazier ,Yvonne Dyer, Dennis Aceto at Boch Chevrolet, very meticulous and courteous. I would also recommend them to family and friends. More