"You can reliable on both service they will give the best"
Norwood boch is good and they will give you the best service,as well as they will guide the customers. Since 2014 I got serviced my Civic and odessey in boch honda, recently I bought a cheverlett used I went for diagnostic service and they checked every thing.
"first service on new car."
Everything was taken care of in an efficient manner. The waiting room was comfortable and the employees were helpful with questions I had on the instrument cluster on the dashboard.
Everyone was so friendly and great. Best experience I had with any car dealership. I never felt pressured. They went above and beyond to get me what I wanted.
Other Employees Tagged:
Not sure what his name was but the finance guy
"Good service "
My 2nd visit in the past 3 years. Delt with Alexis when I came the first time and I found him to be helpful and knowledgeable on both occasions as was his new assistant Pet..
"Buyer beware "
I would stay away from this dealership if you’re looking for the respect and honesty you deserve. I spent the last two hours at this dealership for a truck that I was told was there several times prior to my arrival and it was not. My original salesman was Pet, he was a very nice guy and tried to do what he could. Paul (branch sales manager) on the other hand was an incompetent fool who originally called me after I already spoke to Devon (secretary). Paul stated at 1:45 that the vehicle was there and that he would have it “ready for me” for my appointment at three. Well after an hour drive there and then another hour to and from three different Boch lots, the truck turned out to no longer be in their possession.
I then inquired about a smiliar truck with a higher trim package and Paul came back with a price that was fair, but I do not feel was fair enough for a potential customer that already wasted so much of their time. I then asked to speak to Paul’s manager because I was getting no where with Paul.
A gentleman came over by the name of Mike. Mike gave me the same price that Paul had given, which I do not feel was sufficient after being lied to and lured up to their location in an attempt to push me into another truck. Their price offer was only $1k less than what another customer would be paying for it. This might seem fair to some with little to no knowledge in the car market world but not to me. I don’t believe asking for a price match ($4-5k less) was asking a lot given the circumstances.
It was at this time I walked out and drove home (roughly 45 minutes to an hour) Total time wasted was roughly 3 1/2 hours. The last thing I want to do is waste a portion of my day off to only go home upset.
Take this for what it’s worth, most likely someone from this dealership will reply to my review with some BS. I’m just a simple working man, that served his country, that would essentially like to be treated with some respect.
"One of the best experiences I've had at a dealership."
I came down to Boch hoping for a stress-free, easy experience and I was not disappointed. Pet was fantastic to work with as was Michelle in finance. Pet understood what I was looking for, was quick to answer questions and is a salesperson I will recommend to anyone, he never pressured me and that really went a long way. The sales manager came over as well and was very pleasant to deal with and again, was not pushy. Everyone here that I dealt with made me feel like I was a returning customer and were very welcoming. Overall, I highly recommend the Boch Chevrolet sales team, it was an exceptional experience and I look forward to purchasing from here in the future.
"Great best service "
- Hassan situation
Thanks for Mike Dipaolo sales manager and Shawn Frazier they made my buying experience great . EVery one at Chevy was nice and professional and made the best buying experience thank you Boch CHevy
"Poor Customer Service "
The management and service department are highly unethical. I recommend they attend a training seminar on proper customer service. Pet, our sales guy was excellent.
"So far so good"
Ask me in6 months hopefully will have good luck with new car. So far so good. Pet was very helpful - great customer service. Explained everything thoroughly and with a smile
"My Chevy Cruze "
I love this car and the sales team were great in making this happen for me and I feel really rgood about this car that I purchased