Nucar Chevrolet of Norwood

I have purchesed two vehicles from Clay Chevrolet and would highly recommend them to my friends and family. I came to Brian upside down on my vehicle thinking i would have to purchase something out of my would highly recommend them to my friends and family. I came to Brian upside down on my vehicle thinking i would have to purchase something out of my comfort zone and less expensive. Brain was able to put me into yet another perfect vehicle for me that myself and my family and grow with. Richardo in finance was so friendly and easy to deal with, he was able to get my payments into a comfortable level. I have and will contine to recommend Clay chevy to all my friends and family. More

I have bought 2 cars so far from Mr. Greely. Both times were great experiences! I was "upside down" in my nissan,and Brian & his manager Ricardo were able to get me on my buget again WITH A NEW CHEVY CRUZE were great experiences! I was "upside down" in my nissan,and Brian & his manager Ricardo were able to get me on my buget again WITH A NEW CHEVY CRUZE !!! Ron in finance was able to cover me w/a warrantee for forever! And, my payments are a lot less than my payments now! I've been there for service, and aside from a terrible car wash everything has been great! The guys there really care! I'll definately keep doing business w/Clay and Brian. Bree =) More

Brian Greeley made the purchase of our 2011 Chevrolet Silverado very smooth. He picked out the right truck that would fit our needs. He didn't waste our time with anything and was very friendly. His tr Silverado very smooth. He picked out the right truck that would fit our needs. He didn't waste our time with anything and was very friendly. His truck knowledge surpassed anything my husband and I have experienced. I have and will reccomend Brian and this dealership to my friends and family. More

I had been considering the purchase of a new Chevy Equinox for a few months, so on a whim I headed into Clay. I was greeted outside by Brian Greeley and he immediately made me feel very welcome and an Equinox for a few months, so on a whim I headed into Clay. I was greeted outside by Brian Greeley and he immediately made me feel very welcome and any hesitation I had was gone. Not only did he take the time to go over the different options available, but he took the time to help me fit it into my budget, which was not an easy task!! Every new car I have bought, has been a struggle, playing the game and the salesman going to talk to someone else. Brian was straight forward and obviously very passionate about the Chevy Product. I have been driving my new Equinox for a few weeks and I love it! I have even recommended Brian to many friends. He reminded me of the 1 sales guy my dad trusted and bough a new car from every three years when I was a kid! Brian is my definite car guy now!!! More

We traveled three hours to go to Clay Chevrolet because we received a fast response after we made contact via the internet. Julu was the person who initially contacted us and was very friendly and made us we received a fast response after we made contact via the internet. Julu was the person who initially contacted us and was very friendly and made us feel very welcomed. We arrived at the dealership and continued to feel welcomed. We met Brian and he was very knowledgeable, friendly, and very personable. We went on a test drive and it was like going for a ride with an old friend. We decided to purchase the vehicle and Rob took care us for the financial aspect of our purchase. Rob was also very friendly. We were not able to bring the truck home that day so we came back two days later. When we got there, our salesperson, Brian was incredibly ill but came in to make sure our purchase went through smoothly. We were very impressed with his level of dedication to his customers. The entire staff at Clay Chevrolet was incredible. We would definitely recommend to our friends and family that they take the time to drive the three hours to Clay Chevrolet. As a matter of fact, we have already recommended the dealership to two of our friends. Our daughter also plans on taking the trip out there for her next vehicle purchase. Kim Dawson More

I had been looking for a way to trade my 2008 Yaris and since the load was upside down, it was difficult to find a means to trade it without too much out of pocket. The Yaris was a great little car, getti since the load was upside down, it was difficult to find a means to trade it without too much out of pocket. The Yaris was a great little car, getting 40 mpg, but was very noisy on the highway. Several times a week I drive from Boston to Providence and the noise was just too much. Also, it being a standard, my wife couldn't drive it. I noticed a 2006 Malibu that had been reduced from 12,000 to 9800 for a quick sale so I went to Clay Chevrolet with the idea to offer them 12k and see if they would take my Yaris. Unfortunately the bank couldn't loan money with those numbers, so they looked for another car that met my needs that would support the loan. When I walked in and first talked to Jacob, my salesman, I told him that I did not want to play the dealer game. Just tell me yes or no based upon my criteria and ability to pay, but don't keep asking me for money. Jacob agreed and kept his promise. When the numbers were close, based upon a 2009 Elantra they had just taken in trade, he said he would ask me only once if I could find some cash to get the loan within my ability to pay. I had a figure in mind and they were able to structure something that worked for me. The Elantra is nearly as quite and comfortable as my wife's Camry, and it will get almost as much gas milage as the Yaris did. Thank you, Clay Chevrolet, for working with me and not playing the car dealer games the other dealers in my area have done. I would definitely send other people I know to Clay Chevrolet based on my experience. More

My experience at this dealership started on a bad note while test driving the vehicle, the salesman quoted me a price $3K over what they were advertising online. Everything went downhill from there. Jus while test driving the vehicle, the salesman quoted me a price $3K over what they were advertising online. Everything went downhill from there. Just to get the price back down to their advertised rate I was forced to negotiate back and forth for 3 hours with some fictional "sales manager". When we finally agreed upon a price (I was upfront that I had secured financing elsewhere), I was promptly asked for a deposit in the form of a check... 5 minutes laterthe salesman presented me with the check announcing it was declined loud enough for the whole room to hear (although there were plenty of funds in the account to cover it). Confused and embarrassed I wrote a check from a different account, again "declined" by their third party system. After two embarrassing and unnecessary "declined" announcements I decided to call my banks. Sure enough, both accounts had the money to cover both checks. So after all this trouble, they tell me I could have used a debit card and avoided the problem. Great to see they were watching out for ME during this process... Next I was ushered into the "finance and insurance" department where I met with a man that was determined to say and do ANYTHING to convince me to finance with him. He called the bank I planned to finance with and created a fictional problem over the phone in front of me about the title exchange. He told me he was SURE the bank would not release the check without the title, and of course he would not offer the title OR a guarantee of title (something I know he had and could have given me) without receiving the check. He continued to tell me different stories for Clay's "policy" on title exchange. First it was a fax to the bank, next it was they mailed it and his final story was he would hand me the title to bring to the bank when I brought him the check. During the debacle he kept repeating that I should simply finance with him that day (at a rate twice what I had secured with my bank) and "just refinance out of it after a couple months". He continued to pressure me to close with him that day with various sleazy remarks such as "you won't even close with that other bank until next week sometime, don't you want to drive off the lot today?" and "It's just four payments at 9%, that isn't that much of a difference" and my personal favorite "Don't you want to make this easier on all of us". After 1 hour of his poor sales attempts, I told him I was calling the loan officer at my bank to get a straight answer regarding the title exchange. I found out they were telling him they would release the check and just wanted me to deliver the title after picking up the vehicle. The whole time he was lying about what "someone from my bank" was saying on the other end of the phone line!!! I can not believe how dishonest this man was! After the lie was aired, I told him I would not be financing through him and he moved onto his next high pressure sales pitch. He then lectured me on their "bulletproof" extended warrantee, which I declined as well; I am sure making him angrier. I left the dealership and closed my loan at my bank the next morning (not the following week as Keith had warned). I drove to the dealership after the closing WITH CHECK IN HAND ready to exchange my money for their car, makes sense right? WRONG. When I arrived at the dealership, the F & I manager promptly took my check telling me it would "make the process quicker" if they processed the check first. Keith was informed I was there and had me wait in the showroom for 2 hours before asking me into his office! After 2 hours of standing around, he had me sign 2 disclaimer forms (of course to cover their xxx, which took 30 seconds by the way) and informed me that I could not have my car or the title because it was a weekend (or in reality they wanted to make sure the BANK check cleared on Monday)?!!! He wouldn't even give me a bill of sale for the money I paid! This can NOT be legal! Clay Chevrolet took the bank check for a vehicle and would not release the title or the vehicle to me??!! Not surprising Keith's new “weekend title policy” contradicted what he was preaching the day before "when we receive the check, we release the title". When I asked to speak with the general manager, no one seemed to know where he was... typical xxxxxxxx. The best part about this situation is how incompetent the staff at Clay is... as Keith was telling me that I would not receive MY car until he decided to release it, the salesman I dealt with handed me the keys to the vehicle and was having it cleaned and filled with gas??!! Ironically two days later I am holding the keys to my new car and am unfortunately paying for a vehicle that is being held at Clay Chevrolet by a man that is angry at me for not financing through him. And of course no one at the dealership seems to know how the title is going to be delivered to the bank (an important More