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Nucar Chevrolet of Norwood - Service Center

Norwood, MA

4.5
492 Reviews

492 Reviews of Nucar Chevrolet of Norwood - Service Center

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November 13, 2023

SERVICE WORK WAS DONE CORRECTLY AND IN A TIMELY MANNER, i LIKE THE FACT THAT THEY GAVE ME A RIDE TO AND FROM THE DEALERSHIP More

by NDEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Xides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Adam
Nov 15, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the transportation we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 12, 2023

Was in and out they did great happy with the service and the sales team More

by EJSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Nucar Chevrolet of Norwood responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 12, 2023

Very easy to work with to communicate very pleasant and convenient and they always let you know how your service is going More

by IZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Andrade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Aspropotamitis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Xides
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Adam
Nov 14, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for taking the time out of your day to share your wonderful experience with us, Izzy. I am delighted to hear you were treated with prompt, courteous, and informative service on your vehicle I hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 11, 2023

Went in expecting to be told that I had to come back and they fixed my issue very quickly. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Nucar Chevrolet of Norwood responded

Ed, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Boch Chevrolet and we look forward to your continued business! Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 10, 2023

Transparent, responsive, and informative The handoff from an online inquiry to a sales agent was smooth. Estimated timeline was accurate. More

by CASEYR.WELLESLEY
Recommend Dealer
Yes
Employees Worked With
Jaydee
Nov 13, 2023 -

Nucar Chevrolet of Norwood responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 10, 2023

They took me in without appointment and where very accommodating and was out in a timely fashion More

by DAS112964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 10, 2023

Very unhappy. I had same problem when truck was under warranty. Now no warranty they were not informative about why the same alarm came back. Would like to know ho More

by MJS538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Dyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Nucar Chevrolet of Norwood responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Boch Chevrolet. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 09, 2023

Good as expected. No issues Mike was excellent. Kept me informed of the status of my vehilce. Friendly More

by DHAYES125
Recommend Dealer
Yes
Employees Worked With
Mike?
Nov 13, 2023 -

Nucar Chevrolet of Norwood responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 08, 2023

Yvonne was great and informative upon dropping my car. Once it moved from her to a sales member I never got a call back despite my weekly efforts. It took 4 weeks to get a hold of someone when trying phon More

by LKER.ARNOLD
Recommend Dealer
No
Employees Worked With
Yvonne Dyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Dyer
Nov 10, 2023 -

Nucar Chevrolet of Norwood responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

November 08, 2023

I came to change belt and do oil change, I waited 4hours, and at the end ,they forgot to do my oil change, and I had to wait another 2 hours to do oil change, and when I asked why? They said you didn More

by Adil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike DiPaolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Aspropotamitis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Nucar Chevrolet of Norwood responded

We’d like to thank you for sharing details of your recent experience at our dealership, Adil. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Michael Dipaolo mdipaolo@dcd.auto

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