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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.5
382 Reviews

382 Reviews of Nucar Chevrolet of Woburn - Service Center

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April 04, 2025

Needed software update on my C8 Exhaust. Dylan went to ask John Carbone about the issue and they said bring it in the next day.. All issues cleared. Thanks, very satisfied More

by sstepanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the review! We're glad Dylan and John were able to get your C8 taken care of quickly. Happy to hear everything's running smoothly—thanks for trusting us!

April 04, 2025

Joe is very friendly, communicate clearly and through, he makes sure that I fully understand what he was saying, he is great! More

by mmh
Recommend Dealer
Yes
Employees Worked With
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We’re glad to hear Joe provided such clear and friendly service. We’ll be sure to pass along your appreciation!

March 29, 2025

Great job replacing my cars engine, professional and allways keeping me informed super job Lou Matos More

by Lou Matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're glad Lou Matos and the team took great care of you and kept you informed throughout. We'll be sure to pass along the shoutout!

March 29, 2025

Very bad service they couldn't give me an answer about what's happening with my car and I bought a new car, a very bad service More

by ALBERT_DLEON
Recommend Dealer
No
Employees Worked With
Dylan Proudfoot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Proudfoot
Apr 01, 2025 -

Nucar Chevrolet of Woburn responded

We’re sorry to hear you feel this way, but we’d like to better understand what happened. Our team always aims to keep customers informed, so if there was a breakdown in communication, we want to make it right. Please give us a call at 781-702-4931 so we can look into the details and address your concerns directly. Thank you.

March 28, 2025

Everything from making the appointment to checking in and driving away was easy. The service department was friendly and welcoming. More

by SFCardinal
Recommend Dealer
Yes
Employees Worked With
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Proudfoot
Apr 01, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're so glad to hear everything went smoothly and that our service team made you feel welcome. We appreciate your visit!

March 27, 2025

They were professional, knowledgeable, courteous and reliable. the service dept is great always very good to me More

by DONALD_GILREATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the kind words! We're glad to hear you've had such positive experiences with our service team—they truly appreciate your support!

March 27, 2025

Excellent customer service excellent feedback from the service guys and great communication with the mechanic More

by Rick labeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're happy to hear you had excellent service and clear communication throughout. We appreciate your support!

March 24, 2025

Scheduling an appointment was easy, service department technician was friendly and helpful, car was ready when I needed it back. More

by RPB6226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re glad to hear the process was smooth and that our team took good care of you. We appreciate your support!

March 22, 2025

After getting frustrated at a different dealership a few friends told me to try Woburn. Bill in the service department at Woburn was awesome, followed up with me during the entire process. He also understoo More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Busa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re glad Bill and the Woburn team were able to turn things around and get you back on the road quickly. We appreciate the recommendation!

March 22, 2025

Extremely misled about their rental reimbursement procedures very very unhappy Would not recommend to a friend More

by jmaxpart10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Busa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Proudfoot
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Nucar Chevrolet of Woburn responded

We apologize for any inconvenience, we are working with GM on this as you were in a rental prior to the vehicle coming to our dealership from another. Best Regards Bill Recko Service Director

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