John Carbone
John Carbone at Nucar Chevrolet of Woburn

John Carbone

Shop Foreman

Nucar Chevrolet of Woburn

40 Winn Street
Woburn, MA 01801

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of John Carbone

March 23, 2026

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Employee Rating

James assisted me in getting checked in quickly and ensured that my warranty information was correctly in their system. he also ensured all my information was correct More

by mporter2178
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Dion

Mar 24, 2026

Nucar Chevrolet of Woburn responded

Thank you for your kind words! I’m thrilled to hear that James provided you with efficient service and took the time to ensure your warranty information was accurate. At Nucar Chevrolet of Woburn, we strive to deliver excellent customer care. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

March 16, 2026

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Good experience helpful fast turnaround I am very satisfied with the service department at Nucar woburn More

by johnnyd1025
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Dion

Mar 16, 2026

Nucar Chevrolet of Woburn responded

Thank you for your kind words, Johnny! I’m thrilled to hear that you had a good experience and found our service department at Nucar Chevrolet of Woburn to be helpful with a fast turnaround. Your satisfaction means a lot to me. We look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

February 27, 2026

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Donnie in service provided Quick straight forward service as usual. My go to place for service More

by EDWARD.SHINE
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Recommend Dealer
Yes
Mar 03, 2026

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re so glad to hear Donnie continues to provide quick, straightforward service. It means a lot to be your go-to place for service — we truly appreciate your loyalty and look forward to seeing you next time!

January 07, 2026

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Customer service very good,they very knowledgeable beautiful waiting area.Service department very good they do check all the details. More

by Rkakande
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Recommend Dealer
Yes
Jan 09, 2026

Nucar Chevrolet of Woburn responded

Thank you so much for the wonderful review!

December 10, 2025

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Very professional as soon as you walked in the door. Always go back. I recommend anybody go in there. More

by brian@none.com
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Recommend Dealer
Yes

Other Employees Tagged: Scott Riker

Dec 11, 2025

Nucar Chevrolet of Woburn responded

Thank you so much for the wonderful review!

December 06, 2025

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Was a very good experience everyone was very friendly and everything went just as I needed it to. I am very happy with my purchase and look forward to dealing with them in the future. More

by denisegerossie
Sales Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Nucar Chevrolet of Woburn responded

Thank you for the wonderful review! We're glad to hear everything went smoothly and that you're happy with your purchase. We appreciate you choosing us and look forward to helping you again in the future!

August 11, 2025

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Staff were very friendly. They were fast at getting me checked in. They finished exactly on time. I have been to many different dealerships and they are my favorite by far. More

by CDOOLEY83
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Donnie Murphy, Scott Riker, Bill Recko, Gary Santarpio , Joe Busa, Nick Gatto

Aug 12, 2025

Nucar Chevrolet of Woburn responded

We’re thrilled to be your favorite dealership! Thank you for your kind words and for recognizing our team’s friendly and efficient service.

July 17, 2025

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A little pricey, inflated labor to be honest . But service done in one day ,very polite staff .reset tire pressure sensor ,wasn't a problem no indicator lamp . Pressure checked before service 300 More

by mfantasia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Busa

Jul 21, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re glad to hear our team was polite and completed the service in a day, but we understand your concerns about pricing and time. We’ll review this with our service team to help improve the experience moving forward. We appreciate your business and honesty!

June 20, 2025

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John and Chris were very helpful and accomplished the repair as expected with meticulous attention to detail, would highly recommend. More

by mbwalsh409
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad to hear John and Chris took excellent care of you. We appreciate your recommendation!

June 18, 2025

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Employee Rating

I had a 9:00 a. m. appointment, and they kept the car overnight to fix the brakes. (They did get a Lyft to take me home and back) They did not adequately explain the More

by Mark_S_Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donnie Murphy, Bill Recko , Joe Busa

Jun 24, 2025

Nucar Chevrolet of Woburn responded

Thank you for your feedback. While we’re glad we could provide Lyft transportation and complete the brake work thoroughly, we’re sorry to hear you felt communication was lacking. Our team always aims to explain repairs clearly and return follow-up calls promptly, and we regret if that didn’t happen in your case. The pricing reflects OEM parts and professional installation, but we understand concerns about cost and timing. If you'd like to discuss this further, we’d be happy to clarify—please feel free to give us a call at 781-702-4931. Thank you.

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