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Nucar Chevrolet of Woburn - Service Center

Woburn, MA

4.4
165 Reviews

165 Reviews of Nucar Chevrolet of Woburn - Service Center

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February 06, 2024

The dealership was very organized and efficient. Very convenient for me being in woburn The dealership was very organized and efficient. Very convenient for me being in woburn. George was on top of More

by MURF21K
Recommend Dealer
Yes
Employees Worked With
George
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review!

February 06, 2024

Ish was verified patient as this was my first test buying a car by myself. I test drove a couple of equinox but he let us know there was any one on its way back from Lowell. We waited for that one which wasn More

by Rgkilduff
Recommend Dealer
Yes
Employees Worked With
Ish was the salesperson and Greg took care of paperwork
Feb 06, 2024 -

Rgkilduff responded

That was supposed to be very patient

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for your feedback!

February 05, 2024

First car in and fist person in line day of my scheduled visit. Left vehicle for the day. Came back late afternoon. My car was never worked on. Just an inspection sticker added. No explanation as to why oth More

by Mike.lauria
Recommend Dealer
No
Feb 05, 2024 -

Mike.lauria responded

Very disappointed

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Mike, we apologize for the inconvenience you experienced during your recent visit. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is valuable to us, and we will use it to improve our processes to ensure this does not happen again in the future. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 03, 2024

Went to dealership for oil change, tire rotation, and inspection sticker. Arrived at 7:00 am, first in line, in at 7:30. Did not leave until 9:50. Too long a wait, for what had to be done. Did not realiz More

by s2kervick
Recommend Dealer
No
Employees Worked With
Joe Juliano
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the extended wait time you experienced during your recent visit. Your feedback is important to us, and we're sorry for any inconvenience caused. We'll review our processes to ensure efficiency and better communicate about inspection services. If you have any further concerns or if there's anything we can do to improve your experience, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 02, 2024

quick easy politeclean shopclean waiting area15 worda to much thanks for the good servicewill go back More

by LELOVUOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Proteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Transparency could be better and over all communication between the office and mechanics. The foreman John is amazing. More

by Jarotondicontracting
Recommend Dealer
Yes
Employees Worked With
John
January 24, 2024

They took care of me, needed new battery, without an appointment. Arranged for a ride to LAhey to make my Dr. appointments, while they worked on car. More

by Aurora2002
Recommend Dealer
Yes
January 23, 2024

everyone was personable and professional would definitely have future car repairs done here have been to other Chevy service centers and would not go back More

by jillfarris
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
January 19, 2024

George was great. He kept me informed the whole time they had my vehicle and gave me options to the additional issues that were found. He was very informative. More

by Gumbus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
January 17, 2024

I have been going to this dealership for many years… I appreciate the consistent helpful and friendly service that they provide. More

by JCH2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department and the sales department get 5 stars from me.
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