Nucar Chrysler Dodge Jeep RAM of Saint Albans

Service writer was unaware of Nucar promotional on oil change, required me to show her what the Nucar website listed. She also told me I could take my business elsewhere, in front of the Service Manager, change, required me to show her what the Nucar website listed. She also told me I could take my business elsewhere, in front of the Service Manager, he made things right in the end, we had a good talk. As someone who had years working with customers in the Machine Took and Mobile Equipment industry, that young lady would not represent one of my companies. More

Was easy to work with. In and out in a hour or 2 Nice and easy In and out in a hour or 2 Nice and easy More

Nucar are always had courteous, helpful and friendly staff. My service was well informed and timely. staff. My service was well informed and timely. More

I was pleased with everything Emily and her team did UNTIL I got in my car and noticed tires. I had asked not to return them to me. It has caused me a hardship and I’m concerned I was charged for Nu car UNTIL I got in my car and noticed tires. I had asked not to return them to me. It has caused me a hardship and I’m concerned I was charged for Nu car to keep them. Otherwise everyone was really great m! Marie Destefano Florida1meme2014@aol.com More

They damaged my car in 2 places while applying the undercoating. When trying to schedule and appointment, I called twice with no call backs. I call this very poor service undercoating. When trying to schedule and appointment, I called twice with no call backs. I call this very poor service More

I left my car to have an oil change and when I left, I saw it was in the shop a little after 9 am so I figured it would not take long for my car to be ready. There was no communication like in years past saw it was in the shop a little after 9 am so I figured it would not take long for my car to be ready. There was no communication like in years past when my car was ready. I requested my car back by 3 pm as I had an appointment to be at for 3:15 pm and I never received my car until 3:45 pm after I called multiple times to see if it was ready and if they would be delivering my car since I did not have a ride. I also called around 2:45 pm, but my call was never answered. More

Parts Dept. identified part needed and promptly ordered necessary parts for my wife's 2019 Dodge Ram van. The service department was able to quickly schedule identified part needed and promptly ordered necessary parts for my wife's 2019 Dodge Ram van. The service department was able to quickly schedule the appointment for installation. They also conducted an inspection on a questionable condition underneath the vehicle. Very pleased with all aspects of the service provided by NUCAR. More

The service team with Taylor Service advisor and her team of parts team and the techs provide an excellent customer experience for my 2022 Ram 2500HD Laramie. I always say, sales may sell you the first truck of parts team and the techs provide an excellent customer experience for my 2022 Ram 2500HD Laramie. I always say, sales may sell you the first truck however it’s the service team and parts team that sells you the second, third and beyond. If I was their boss I would give them all a bonus! Thanks for making it happen. Mike V More

They were very quick and got my vehicle back to me. It was finished and ready for pickup when they said it would be. It was finished and ready for pickup when they said it would be. More

Polite, on time QUICK and professional manner. A Ram wash would have been good, LOL. A Ram wash would have been good, LOL. More