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Nucar Ford of Lebanon

Lebanon, NH

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483 Reviews

425 Miracle Mile

Lebanon, NH

03766

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Showing 483 reviews

August 22, 2020

I have nothing but great experiences with Lebanon Ford! The process is efficient and friendly. Service is reliable and thorough. I reccomend anyone buying a vehicle to look at Lebanon Ford for a great expe More

by TODDGRAY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Davis, Duane Vielleux, George LeSueur , David Cowdrey, Kari Dexter, Michelle Winchell, Nate Loschiavo , Hunter Gaudette
Aug 24, 2020 -

Nucar Ford of Lebanon responded

Thank you for your awesome 5 star review and recommendation of our dealership. We appreciate your business and support. Please let us know if we can be of any assistance in the future. Sincerely, Bill Boehle Sales Manager

August 21, 2020

Disappointed in the finance department. I was told I could end my warranty and tire protection anytime. Two months later and multiple calls later, it still isn't ended. Great sales team but finance depa More

by JMARZAHL
Recommend Dealer
No
Employees Worked With
John Davis, George Osgood Jr
Aug 24, 2020 -

Nucar Ford of Lebanon responded

I'm sorry to learn that your experience at our dealership has left you feeling anything less than 100% satisfied. I have spoken with my Sales Manager and someone will be in touch with you shortly to help get this taken care of. Please let me know if I can be of any further assistance to you. Sincerely, Kari Dexter Community Relations

Aug 28, 2020 -

JMARZAHL responded

Thank you for your response. I am very disappointed in the finance department.

August 21, 2020

Lebanon Ford, in particular George Osgood did a great job finding me a truck I wanted and gave me a great deal. Service is A1. More

by GREGORYWITZGALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Davis, Jordan Eastman, George Osgood Jr
Aug 24, 2020 -

Nucar Ford of Lebanon responded

Thank you for taking the time to write a review and recommendation of our dealership. I'm so glad George was able to get you into the truck you wanted at a price you were comfortable with. We appreciate your business and look forward to working with you again in the future. Sincerely, Bill Boehle Sales Manager

August 20, 2020

The staff is a pleasure to deal with. My salesman worked with me in getting the sale, and then patiently took time to explain all the new gadgets and upgrades in my new hybrid escape. The service departmen More

by singjudie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Davis, Duane Vielleux, David Cowdrey, Hunter Gaudette
Aug 21, 2020 -

Nucar Ford of Lebanon responded

Thank you for your very kind review and recommendation. I'm so glad we were able to help when you needed it. We appreciate your continued business and support. Please let us know if we can be of any assistance in the future. Sincerely, Phil Daley Service Manager

August 14, 2020

is the vacuum broken and the water not working? I guess that you don't wash and vac. after you service the vehicles I believe i was used to that at Gateway with my Lincolns. Note: When you rotate More

by TIMWHEELOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cowdrey
Aug 21, 2020 -

Nucar Ford of Lebanon responded

Thank you for taking the time to write a review and recommendation. Currently our facility does not support an area for us to wash a customers vehicle after it is in for service. It is definitely in the plans for our new facility and can not wait to offer this service to our customers. As for checking your tire pressure after rotation I apologize if this step was missed during your appointment . I have spoken with Service Manager, Phil Daley and we would love the opportunity to get your vehicle in for reevaluation and make this right by you. Please feel free to reach out to Phil directly during normal business hours 603-448-3363. Sincerely, Kari Dexter Community Relations

August 06, 2020

Always great service here. Will definitely consider buying our next vehicle here. I’ve never had bad service and will definitely keep coming back to this dealership. More

by trstearns2
Recommend Dealer
Yes
Employees Worked With
David Cowdrey, Michelle Winchell, Hunter Gaudette
Aug 07, 2020 -

Nucar Ford of Lebanon responded

Thank you for your very kind review and recommendation of our service department. We appreciate your continued business and look forward to working with you again in the future. Sincerely, Phil Daley Service Manager

August 04, 2020

Easy process, listened to what I was looking for, help find an alternative when my original choices would my work out finically. Overall great experience More

by TARALEIGH106
Recommend Dealer
Yes
Employees Worked With
John Davis, Bill Boehle, George Osgood Jr
Aug 06, 2020 -

Nucar Ford of Lebanon responded

Thank you for your 5 star review and recommendation. We appreciate your business and look forward to working with you again in the future. Sincerely, Bill Boehle Sales Manager

August 04, 2020

Friendly Service Dept. has always been great .Informative and answered all of my questions. David is always Friendly and seems to be on top of things. More

by JVSMITH323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cowdrey
Aug 06, 2020 -

Nucar Ford of Lebanon responded

Thank you for taking the time to write a review and recommendation. We appreciate your continued business and support. Please let us know if we can be of any assistance in the future. Sincerely, Phil Daley Service Manager

August 03, 2020

Always friendly, accommodating and outstanding. I drive over an hour to have my car serviced at Lebanon Ford, despite having a Ford dealership in my own town. I trust the team a Lebanon to always t More

by MARINEINVESTIGATIONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cowdrey
Aug 07, 2020 -

Nucar Ford of Lebanon responded

Thank you so much for your very kind review and recommendation of our service department. We appreciate your continued business and support. Please let us know if we can be of any assistance in the future. Sincerely, Phil Daley Service Manager

July 30, 2020

I had a Transmission problem? I had a transmission problem? I called Hunter and got problem assets and got appointment very quickly? I was disappointed that Andrew Dailey had mov More

by GARROWSTEPHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Daley, Hunter Gaudette
Jul 31, 2020 -

Nucar Ford of Lebanon responded

Thank you for your 5 star review and recommendation of our service department. I'm so glad that Hunter was able to get you right in so we could address your concerns and get you back on the road safely. We appreciate your business and look forward to working with you again in the future. Sincerely, Phil Daley Service Manager

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