Nucar Ford of Lebanon

I was lied to The salesperson, Jordan Eastman could not have been more professional and nicer. I spent 3 hours getting the truck I wanted at the right price. Howe The salesperson, Jordan Eastman could not have been more professional and nicer. I spent 3 hours getting the truck I wanted at the right price. However, going into the back room with the finance person was a nightmare. John Davis, the finance person gave me a rate of 8.34% of which he said Ford Credit set the rate. I spoke to Ford Credit and they old me it was the dealers who set the rate. I have a level 1 credit rating and a 743 credit score . I picked the dealership out because of great past service on my Ford truck. Unfortunately because of this experience with the finance person, they missed out on $1400 of extras and I will never use them for service of to purchase another truck. I have bought 5 Ford trucks and have never been dealt like this before with a finance manager. Not only was he untruthful, he was unprofessional and I think he should be fired. Everyone was so great only to get mistreated in the end. Do remember, there was another dealer holding the same truck and I came to Lebanon. What a mistake. More

New Truck Buying a new truck was easy, everything was fair and on top of the table. I didn't feel pressured in any way but Duane worked with me to find me the Buying a new truck was easy, everything was fair and on top of the table. I didn't feel pressured in any way but Duane worked with me to find me the right truck in our price range. More

Service for my 2016 Mustang GT Staff is very friendly. Services guys have good knowledge about cars and what they doing. Provided shuttle services to and fro to work. Followed up Staff is very friendly. Services guys have good knowledge about cars and what they doing. Provided shuttle services to and fro to work. Followed up with friendly call to see how they did. 👍 More

Repair talgate switch Great Service. Repair was completed when they said it would be. The wait time was reasonable. They had the correct part the first time ordering. Great Service. Repair was completed when they said it would be. The wait time was reasonable. They had the correct part the first time ordering. More

Undercoating of new F150 A great experience. I was given a rental car. Needed to have my truck ready by 10:00 the following day. I arrived, my truck was ready, the staff was f A great experience. I was given a rental car. Needed to have my truck ready by 10:00 the following day. I arrived, my truck was ready, the staff was friendly, and I was out of there in short order. thank you! More

Much help and understanding of a complicated issue. Great service department. They were accommodating and helpful from the onset if problem. Entire Sync system on car was gone. New one was received in r Great service department. They were accommodating and helpful from the onset if problem. Entire Sync system on car was gone. New one was received in record time and put in. Accomplished an unbelievable task in, with great help from Fred! Thank You Lebanon Ford and Fred! More

inspection after purchase The service was great and timely. This is the first Ford purchased at Lebanon Ford and my husband bought a Ford Ranger the same day I purchased my Es The service was great and timely. This is the first Ford purchased at Lebanon Ford and my husband bought a Ford Ranger the same day I purchased my Escape. I hope to keep the great experience going throughout our leases. More