Nucar Honda of Norwood

Bad experience I left this dealership in tears after attempting to purchase my first car. I spent 3 hours here after saying when I came in "I fully intend to buy a c I left this dealership in tears after attempting to purchase my first car. I spent 3 hours here after saying when I came in "I fully intend to buy a civic today" and I truly did. The manager told me that I could negotiate the price down if I came in with intention to buy on the spot. The young guy I was working with was very kind and was truly trying but he was not ready to make this sale on his own yet and his manager mentioned that he was very new and needed some slack- been there so I totally understood and he was so fun and nice to work with. That being said, I came in knowing what I wanted and After over 2 hours there I decided on a car and was ready to sign papers the associate even said "this is your new car!" I was so happy!! Then after prepping everything I am told the car has actually been sold and I can't have it and all they have left is a vehicle in a color and interior that I do not want. I wait another 10 or so and they come back saying they do actually have another. Now I've spent half of my Saturday waiting for these people to get themselves organized- it's 6 p and I'm hungry and ready to get on the road for my 1.5 hr drive home on my Saturday night. I ask if they can make a price deduction for the headache and frustration I've been put through and they come back and tell me to take a hike. Im very upset about this as I was SO excited to make this purchase and close the deal but I just felt upset and wanted my first car purchase to be fun and exciting not confusing and frustrating but I was willing to put that aside for a little extra money off to help me out starting out. Moral of the story- My young sales guy was WONDERFUL but needed a bit more help and the managers were unwilling to see the long term benefit of giving me a deal and earning my loyalty for many years to come. I wound up heading to a smaller local Honda dealer the next day and they listened to my needs and wants as well as my price limit and I wound up with a gorgeous new CRV. I adore the CRV and am so glad I didn’t get roped into the civic. I’d say take your business to a local dealer who cares about you and doesn’t want you to end up in the wrong vehicle. More

Great Customer Service from Amadou I went in to buy a brand new Accord last month with Mr. Amadou Barry. He was such a pleasure to work with. It was definitely my best car buying expe I went in to buy a brand new Accord last month with Mr. Amadou Barry. He was such a pleasure to work with. It was definitely my best car buying experience to date. He was the perfect balance of friendly, patient, and informative. He was very respectful and gave my family plenty of time to discuss this purchase while guiding us along the way. He listened to all of our requests and was able to get us a great deal on the new Accord. I would give him a 10/10 in all aspects of the car buying experience. -Keenan More

Friendly, fast, efficient. No fuss experience and non of the stuff that I don’t like about other dealerships. Quick easy sales process, without pressure. Exceptionally quick pic No fuss experience and non of the stuff that I don’t like about other dealerships. Quick easy sales process, without pressure. Exceptionally quick pick up process again no fuss and no pushy one hour lecture on how to work the wipers etc. More

Great experience! I bought Honda Pilot EXL Nav 2017 with Amine Abad, and it was a great experience! He was very helpful, gave a us Exelente service, and good deal on ou I bought Honda Pilot EXL Nav 2017 with Amine Abad, and it was a great experience! He was very helpful, gave a us Exelente service, and good deal on our new car! I strongly recommend this dealership and salesman to everyone! More

I liked the salesman but not the finance department Just bought my car there and I'm very happy with my purchase. The salesman I worked with, Amine, was very friendly and personable. A couple things Just bought my car there and I'm very happy with my purchase. The salesman I worked with, Amine, was very friendly and personable. A couple things I did not care for were the long wait for everything to be done. I was there a half day for 2 days in a row. Most of the time was spent sitting by myself reading my book while I waited for things to get done. I think it would have been better had they offered to prepare everything so I could go home and have me come in later to finalize. I would also be careful when dealing with the financing. Luckily I have been pre-approved through an outside source with a guaranteed interest rate. I'm not sure if the finance guy had made a mistake in the paperwork or if he was just trying to give me a higher interest rate. Luckily I was paying close attention and was able to straighten it out. Also a part of my dislike for the financing department was being pressured more than once to purchase an extended warranty. My first no was not respected and he continued to ask me about it over and over again. Not impressed with that. More

Accord purchase was so easy My October 2017 purchase of a Honda Accord was a very easy and pleasant experience due to the great salesman and customer support. Bif was wonderful My October 2017 purchase of a Honda Accord was a very easy and pleasant experience due to the great salesman and customer support. Bif was wonderful to deal with and so accommodating. Both finance managers (Anthony and Edison) also did and excellent job in completing the sale. Bif knew his job well and insured all detail was was take care of thereby insuring my part was as easy and smooth as possible. I guess the best way to summarize my experience is to say I was treated with respect and by a very professional staff with no questions left unanswered. This staff displayed a warmness and truly caring attitude. You can be assured that I will recommend Boch Honda and most especially Bif to my friends and co- workers who ask for advice in purchasing a car. Love my Honda Accord Touring and look forward to a great relationship in maintaining and caring for my car! More

Courteous, accommodating This is the second car I’ve purchased from Boch Honda and I have found them to be excellent to deal with from sales to service. I highly recommend my This is the second car I’ve purchased from Boch Honda and I have found them to be excellent to deal with from sales to service. I highly recommend my salesman, Biff. He was very accommodating and made my purchase stress free. More

Honda Pilot Great dealership and team. Very professional. Did everything on their power to turn a negative experience into the best possible positive experience a Great dealership and team. Very professional. Did everything on their power to turn a negative experience into the best possible positive experience and they nailed. Went from never doing business with again to will definitely recommend and buy multiple cars in the future. Go see Amine and the entire Boch Honda team. More

Good pricing, great service! See Amine for your next purcase- he's a hard working individual who found the colors we were looking for....Anthony was very easy to work through our See Amine for your next purcase- he's a hard working individual who found the colors we were looking for....Anthony was very easy to work through our financing...both consumate professionals! Thank you for your efforts!! More

Amazing experience Biff did an amazing job. He really made buying my first car a great, fun, exciting and stress free experience. If you ever go to this Boch Honda, ask Biff did an amazing job. He really made buying my first car a great, fun, exciting and stress free experience. If you ever go to this Boch Honda, ask for Biff because he is great. More