Nucar Hyundai of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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When arriving the service representative was professional and friendly. It was hassle free and everything was done quickly. and friendly. It was hassle free and everything was done quickly. More
Mike was great to work with. Super efficient and got me and my son out as quickly as possible. Even came in on his day off so my son could nock up the car without me! Super efficient and got me and my son out as quickly as possible. Even came in on his day off so my son could nock up the car without me! More
The Service department staff are all excellent. I worked with Chuck on a recent recall and he made the process seamless. I arrived at the appointed time, Chuck checked me in, and my service was co I worked with Chuck on a recent recall and he made the process seamless. I arrived at the appointed time, Chuck checked me in, and my service was completed promptly. Once complete, Chuck provided a clear, concise explanation of the work that had been completed and was prepared to answer any questions I had. Overall experience was a 10 out of 10. More
Would Not Recommend: Poor Overall Experience at Nucar Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive servic Hyundai of Norwood, MA My experience with this dealership was very disappointing. During the purchase, they tried to include a very expensive service—described as an equipment charge—without clearly explaining or discussing it in advance. Despite being told multiple times that reimbursement for an auto inspection I paid for would be issued, more than 5 months have passed with no resolution. I followed up repeatedly via phone and email with both Chuck and Justin and was consistently told the reimbursement was approved and being handled, yet no action was ever taken. Do not accept their auto inspection fee, they’ll be 10-15 people in front of you waiting for their inspection. Their lack of follow-through is concerning and raises questions about how many other customers have been similarly affected. I was promised a specific pickup time, yet the car was still not ready upon my arrival. To make matters worse, I was sent home with the vehicle without any of the purchase paperwork, and never actually received all of the paperwork, leaving the process feeling chaotic and totally unprofessional. Overall, my experience was disorganized and misleading. I would hope the dealership improves its communication and honors the commitments it makes to customers. I no longer trust them and cannot recommend their services. More
Marshall Jean was the most helpful and courteous salesman. He got the car that I wanted in an efficient, no pressure manner. Marshall also demonstrated excellent knowledge of the details of operatio salesman. He got the car that I wanted in an efficient, no pressure manner. Marshall also demonstrated excellent knowledge of the details of operation of the electronic safety systems of the car. More
Joel was friendly and professional. He was helpful getting me into the car I really wanted. He is a great communicator and I was able to drive away in my new car in a couple of hours. T He was helpful getting me into the car I really wanted. He is a great communicator and I was able to drive away in my new car in a couple of hours. This was the BEST car purchasing experience I have had. He knows what he’s doing and things went super smoothly. More
I can’t say enough about my NuCar experience. I wandered in and was greeted by Marc Cramer. I told him what I was looking for. We then both went on vacation but Marc followed up as soon as he I wandered in and was greeted by Marc Cramer. I told him what I was looking for. We then both went on vacation but Marc followed up as soon as he returned. We agreed to a deal on a new Santa Fe. Was totally impressed with this dealership and especially with Marc. Highly recommended!! More



