Nucar Hyundai of Norwood

Easy process and simple, clear negotiation. A bit pushy during the final finance sign up but expected. A shout out to Marc Cremer, our rep who as great and easy to work with. Answered all q A bit pushy during the final finance sign up but expected. A shout out to Marc Cremer, our rep who as great and easy to work with. Answered all questions and concerns. More

Very nice comforting environment, I was ready to spend a little out of budget but luckily the sales rep Billy came to me with an even better and affordable option, so that was much appreciated when they cou little out of budget but luckily the sales rep Billy came to me with an even better and affordable option, so that was much appreciated when they could of just sold me the one I tested first as most dealerships probably would have. More

This guy is impossible to talk to. Whenever I asked a question, he’d respond with something completely different, deliberately trying to confuse me so he wouldn’t have to answer a ques Whenever I asked a question, he’d respond with something completely different, deliberately trying to confuse me so he wouldn’t have to answer a question. If I repeated the question, he’d get annoyed and say things like “listen, I am doing a lot to help you” “the only reason why I came in today was to help you,” as if to make me feel guilty for doing his job. Incredibly rude and condescending. And then when all was said and done he gave the financial aid department the wrong information, which wasn’t caught until after I had driven home and gotten settled. I had to waste another hour and a half of my time to return. He would not be clear with me, he would disappear from his desk for several minutes, he would talk to other clients while still helping me - this guy was a disorganized NIGHTMARE. Then when I finally got to take it over to get it inspected, the guys there asked for verify my address and phone number and somehow that was so incredibly incorrect that I wondered if there was another woman here with the same name. Mike is absolute moron, please if you get directed to meet with him, RUN. More

Very pleasant to work with. Felt like he was up front and honest. No pressure and kept in contact thru the whole process. Felt like he was up front and honest. No pressure and kept in contact thru the whole process. More

Excellent! Very professional customer service and we are so happy with our new car! Cedric and Joel are the best and made the process easy and stress free. Very professional customer service and we are so happy with our new car! Cedric and Joel are the best and made the process easy and stress free. We appreciated all the follow up after our purchase. More

Josh is service is wonderful. I love the game show reruns on the waiting room tv I love the game show reruns on the waiting room tv More

We bought Tucson SEL Hybrid from this dealership. Marc Cremer helped us through this process, and he was helpful in explaining the details of the car and in securing a car with my specifications. He Marc Cremer helped us through this process, and he was helpful in explaining the details of the car and in securing a car with my specifications. He was in communication with me through out the process. Overall it was a nice experience buying a car from them. More

Farookh was super helpful and patient with my first ev purchase. He was also very prompt and got me delivery of the car when I needed it purchase. He was also very prompt and got me delivery of the car when I needed it More

Purchased 2108 GMC Arcadia noticed a week later that the rocker panel on the passenger side was falling off. This could cause an injury entering or leaving the car or completely fall off. Apparently safety rocker panel on the passenger side was falling off. This could cause an injury entering or leaving the car or completely fall off. Apparently safety is not a concern once car is taken off the lot. Was told if it was noticed before accepting delivery it would have been fixed?? So buyer beware, not going to fix anything once vehicle is picked up. More

Great overall experience, made an appointment online and received email with name of sales person and manager and follow up with a text. The car was already in front when I arrived and Anthony explained all received email with name of sales person and manager and follow up with a text. The car was already in front when I arrived and Anthony explained all functions and features of cars in detail. Very courteous and had a great conversation during the test drive and while waiting for paperwork. More