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Nucar Nissan of Allentown

Allentown, PA

Overview
Reviews
4.7
5,143 Reviews
Call Dealership (610) 778-0048
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1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

December 01, 2022

Totally professional! ! Fixed my issues as quickly as possible. Comfortable waiting area. Explained everything thoroughly. More

by psalmist54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Report | Print
Dec 02, 2022 -

Nucar Nissan of Allentown responded

That is what we love to hear! We are happy to hear your service was quick and to your expectations! Please let us know if there's anything else we can do for you in the future. Have a great day!

December 01, 2022

The sales rep and finance manager were very accommodating. They both were very knowledgeable about the vehicles and insurance packages. More

by jjjaworski09
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz, Anthony Bencivengo
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Dec 02, 2022 -

Nucar Nissan of Allentown responded

We are happy to hear our sales team was able to find you a vehicle you were happy with! We hope you enjoy your new Nissan and look forward to working with you again in the future! Have an amazing day!

December 01, 2022

Like most dealers, it’s expensive. Had car for 5 days, including weekend, to complete 2.5 hours of work. More

by cmbeachluvr
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlene Kratzer
Report | Print
Dec 06, 2022 -

Nucar Nissan of Allentown responded

Hello, we appreciate you taking the time to leave us your feedback, and regret to hear that you were disappointed in your experience, as excellent, timely customer service is what we aim to achieve. If you are willing, please call our General Manager, Ron Carl, at 484-223-0554, so we may personally address your visit. Thank you.

November 30, 2022

They sold me a truck that has a knock in the motor. The tires are cracked. The steering is loose and I cannot drive it down the road safely. More

by locustman1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Baret, Kevin Doddy
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

Hello, Making sure all of the vehicles we sell are safe and reliable is our top priority, and we are disappointed to hear about your experience. Please call our General Manager, Ron Carl, at 484-223-0554 so we may try to find a resolution for you. Thank you.

November 29, 2022

We had a great car buying experience at Rothrock! Tony was our sales guy and he was very helpful and pleasant to work with. The whole process was pretty quick and easy with the convenience of doing h More

by jessicaalthea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Jabbour
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

Thank you so much for your glowing review! We'll make sure to pass your compliments along to Tony, we're glad he could help provide such a positive experience. Thank you for choosing Rothrock Motors, and we look forward to seeing you on your next visit!

November 29, 2022

My daughter had problems that required us to drop off car on a Sunday without appt. Charlene handled promptly on Monday morning very satisfied with customer service More

by Durako33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Kratzer
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

We're glad our staff could provide such a positive experience! Thank you for taking the time to leave us a review, and we look forward to seeing you on your next visit!

November 29, 2022

Hassle free service from start to finish. Working with Progressive Insurance Company, the work was completed and the time frame was acceptable. More

by Joeycasciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Leverington
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

We're so glad to hear we could provide a positive experience! If there is anything else we can do for you, please let us know, and have a great day!

November 28, 2022

Always very pleasant and explains what is wrong or needed for any repairs to be done More

by SAALBAN
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
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Nov 30, 2022 -

Nucar Nissan of Allentown responded

We're glad to hear our staff is so supportive and helpful. We value your business, and hope to see you again soon!

November 28, 2022

I had a great experience at Rothrock. Everyone was so helpful especially our salesman Dan, he is great. I absolutely love my new car. I definitely would recommend this place and would com More

by jessica.gercie112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAN FINE
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

Thank you for giving us some feedback! We love to hear shout-outs like this! Congratulations on your new car, and we hope to see you again soon.

November 28, 2022

They are fast and get the job done very quickly and they prices are Decent More

by Tah469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bennett, Charlene Kratzer
Report | Print
Nov 30, 2022 -

Nucar Nissan of Allentown responded

We're glad everything was completed quickly and to your satisfaction. Thank you for choosing Rothrock Motors and we hope to see you again soon.

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