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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

October 23, 2022

Rothrock always does an Amazing job with my jeep. The service is top of the line. The staff is always caring and very understanding of any situation you bring to them. Will definitely recommend anyon More

by Aceville84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stecker, David Leverington, Donna Oswald, Patrick Jeffers, Chelsea Norton, Mario Sessanta
Oct 24, 2022 -

Nucar Nissan of Allentown responded

Thank you for leaving this glowing review! We are thrilled to hear your experience with us time and time again is always stellar. We look forward to servicing your Jeep in the future! Have a great day!

October 22, 2022

Kevin was very nice and professional. He made sure to explain everything to me and did his best I got what I wanted. A week later I complained about the drums of my wheels and he asked m More

by mawyn57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Oct 24, 2022 -

Nucar Nissan of Allentown responded

Thank you for highlighting one of our many staff who help make Rothrock the best it can be! We are happy you were able to get your issue resolved in a timely manner! Please let us know if there's anything else we can do for you.

October 22, 2022

This is the best dealership I ever dealt with. Everybody is so nice and professional. Very knowledgeable. More

by RLEWIS3725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta
Oct 24, 2022 -

Nucar Nissan of Allentown responded

That is exactly how we strive to be at Rothrock! We are happy to hear your experience was no shy of amazing! We look forward to working with you again in the future!

October 21, 2022

Very quick to respond to my inquiry about the ram truck I was interested in. Wes sent pictures and answered questions for me More

by Power Wagon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Doddy, Wesley Maxwell
Oct 21, 2022 -

Nucar Nissan of Allentown responded

Wonderful to hear! We are glad that your experience was excellent! We strive to please our guests!! Thank you for your business and come again soon.

October 21, 2022

I was very pleased how fast and how well they got the work done on my car. I think they did a very good job. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean, Charlene Kratzer
Oct 24, 2022 -

Nucar Nissan of Allentown responded

Thank you for leaving this 5-star review! We are delighted to hear your experience with us with great! Please let us know if there's anything else we can do for you! See you soon!

October 21, 2022

Everyone was very nice & explained all necessary repairs for my car. Done in a timely manner More

by SAALBAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Norton
Oct 24, 2022 -

Nucar Nissan of Allentown responded

Thank you for highlighting our staff during your visit with us! We are happy to hear we were able to provide you with a smooth and easy experience! Please don't hesitate to let us know if there's anything else we can do for you! Have a great day!

October 21, 2022

We were in to have our car serviced and left with a brand new vehicle on Wednesday morning and have not regretted our decision to get our new Nisson that morning. We love Rothrock's!!!! More

by JHHECKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Marinelli, Garrett Gouger
Oct 24, 2022 -

Nucar Nissan of Allentown responded

Thank you for choosing Rothrock for your service and car buying needs! We are delighted to hear that you love your new Nissan and look forward to working with you in the future! Have an amazing day!

October 20, 2022

Simone was my advisor, she was very pleasant and easy to speak with…the service guys check everything and state what you might need. More

by Beav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone McErlean
Oct 21, 2022 -

Nucar Nissan of Allentown responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

October 20, 2022

Kevin and the team at Rothrock were awesome from the moment I stepped on the lot. Professional and friendly and not at all pushy. Also answered all questions clearly and made sure I was well informed th More

by Justin.doll73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Oct 21, 2022 -

Nucar Nissan of Allentown responded

Thank you for taking the time to tell us how we are doing! Kevin will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

October 19, 2022

It took me 4 phone calls and 7 transfers to get a person to make an appointment. I arrived 15 minutes early for a 10:30 appointment for just a state inspection. 3 hours later it is not even in yet. Staff More

by Coffeeatone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlene Kratzer, Mario Sessanta
Nov 01, 2022 -

Nucar Nissan of Allentown responded

Hello, Thank you for taking to the time tell us about your experience. We appreciate your patience with us, and if you have any additional feedback, please do not hesitate to reach out to our General Manager, Ron Carl, at 484-223-0554. Thank you.

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